Catherine Stagg-Macey has spent over twenty years in the technology and insurance sectors. She has experience in a wide range of roles from programmer, project manager, leader and strategy advisor. In her last role at Celent, she established and lead the European Insurance practice. Passionate about people, she retrained as a coach and now runs her own business offering leadership coaching, workshops and facilitation to the technology industry. She also retains an advisory role with the widely respected Novarica advising insurers on IT investment decisions.
The challenge of becoming aware of your assumptions before you take action
A client, Frank, has a difficult relationship with a colleague. They avoid each other and it is becoming an issue for them both. Stuck in a comfort zone, neither is willing to change. Frank tells me that his colleague thinks less of him and that annoys him. I ask him how he knows this. Frank assures me he just knows it from the way this colleague treats him. read more
It may not be possible to wave a magic wand and make all exit issues disappear, but it is possible to take a more proactive approach to exit services handover
Separation and divorce are never easy, especially when one side knows that its role will be immediately replaced by someone else. Too often, at end of a services-based ICT relationship, parties fail to focus on what's really important: continuity and effective transition. read more
Digital CIOs do exist but they are currently in a minority
Are you a Digital CIO? Do you have the experience, skills and approach required to shape, influence and guide your organisation’s technology investments for digital? And, if not, what is your plan for acquiring them? read more
2014 will be remembered as the year mobile went into decline. The focus is no longer on the device – it is about what we can access and do through it
Last week I was at the Web Summit in Dublin. Me and about 10,000 start-ups, Eva Longoria and Bono. It's a remarkable event partly because it seems to have come out of nowhere but also that the Summit was not really about technology but the impact technology is and will have on our everyday lives. It's remarkable in that the Summit underlined that digital technology has become mainstream in society. read more
My letter to the UK business technology leaders to promote their CIO's of the future
The CIO of the future will be announced alongside the 2015 CIO 100 on April 23rd, 2015 in Central London at a gala event that will again celebrate the role of CIOs from or within the UK that deliver transformation to their organisations. read more
The public sector can revolutionise the way it operates and the services it offers tax payers. Former specialist adviser to the House of Commons Public Administration Select Committee, NHS IT Director and Microsoft UK CTO Jerry Fishenden explores how.
Double celebration for 20 years of online government
You wait ages for a good reason to celebrate, and then two come along at once. Barely had the birthday candles been blown out on last month’s second anniversary cake for GOV.UK and now it’s the 20th anniversary of the launch of the original government website that started it all. read more
BCS, The Chartered Institute for IT, director of professionalism Adam Thilthorpe raises awareness of the changes in the profession; its challenges and the opportunities.
Adam has taken over the BCS CIO blog from David Clarke, who transformed BCS into the customer-service oriented professional body for the IT and Communications profession. The Institute has grown its membership to over 70,000, and is one of the world's largest IT examination institutes, running more than 30,000 examinations a month around the world.
The world of recruitment in IT is changing and must create greater diversity says the BCS
Latest figures suggest that 100,000 science, technology, engineering and maths (STEM) graduates per year are needed to keep the industry fully staffed. So what options do CIOs have to recruit people with the skills they need? read more
Former head of IT at brand marketing specialists Imagination, Matt Ballantine looks at how the new wave of consumerised, commoditised technologies is devolving decision making outside of the CIO estate into other business functions - and how this trickles down to the end-user.
'Forwarding to Hotmail' has breen rebranded as 'Shadow IT' - but what else is holding organisations back from affecting business change?
The delivery of software services into organisations follows a common pattern. Some sort of need is identified, that need is investigated, some sort of software is procured (either bought or built) and the software is implemented alongside some sort of business change. read more
As organisations become increasingly data driven, using data based insights for sales and marketing the need for high quality data increases. Expert in the field of master data management Andy Hayler shares his research and insight.
Exclusive retailer Harrods offers an excellent example of master data management in practice, and helps explain why more and more companies are adopting it
Given that master data management (MDM) is perhaps the fastest growing enterprise software segment at the moment, it is interesting to have a look at why this might be: what are companies actually doing with it? read more
Navigating the privacy challenge means that firms must elevate privacy conversations to the board level and embed privacy in their business process planning
Customers value tailored offerings. And consumers are increasingly aware of what Forrester calls the "privacy-personalisation paradox" - that is, the paradox between their desire for personalisation and their desire to keep their data private. read more
New columnist Chaida Kapfunde will be among those commending the EU for committing to the Open Internet if net neutrality laws are approved
March 12, 2014 marked the 25th birthday of the internet. If you were fortunate enough to miss its pre-teenage years of dial-up, you may well fail to appreciate how the up-shift in speed and continuous availability of the internet has changed how we all communicate, interact and exchange multi-media on demand. read more
Given the EU Data Protection Directive and its forthcoming translation into national laws, the increasing interest in insurance should perhaps come as no surprise
A Marsh Risk Management Report entitled "Benchmarking Trends: Interest in Cyber Insurance Continues to Climb", shows that the market for cyber insurance continues to grow apace. According to Marsh, demand for Cyber Risk Insurance grew by 21% across all industries compared to 2013 and early indications for 2014 appear to confirm continued growth. read more
On November 20th 2012, HP made a series of serious and damaging allegations about the management team of Autonomy.
As you are aware, Hewlett Packard remains locked in dispute with a group of its own shareholders and with the former management team of Autonomy over its purchase of Autonomy. I write to you today to raise serious concerns about the way HP has conducted this affair, and to put forward a number of questions that HP management should answer. read more
Insights from former Betfair CTO and now heading up Team CXO.com
The Big Data hype is growing exponentially. If you believe the hype in the time it took write this three gazillion petabytes of big data marketing collateral has been created. Big data sounds cool and is trendy, but what is big data? Should CIOs be implementing big data strateies and if so how? read more