The public sector can revolutionise the way it operates and the services it offers tax payers. Former specialist adviser to the House of Commons Public Administration Select Committee, NHS IT Director and Microsoft UK CTO Jerry Fishenden explores how.
If personal 'data sharing' is the answer, we're asking the wrong question
It's time to refine and implement the digital-era data access model to support better, data-driven service design and help transform broken organisational structures and processes, writes Jerry Fishenden. read more
Former JLT Group and Associated Newspapers CIO turned Digital Advisor, Ian Cohen looks at the nature of disruption and examines what the explosion of data, the impact of social and the emergence of hyperconnectivity will mean for business and technology leaders.
If you are opening a dialogue with your customers you need to focus on the good and the bad
If you are opening a dialogue with your customers you need to focus on the good and the bad; what they love as well as what they hate. Actively encouraging complaints is a great way for a company to gauge how they were performing when it comes to delivering a competitive customer experience. read more
Former head of IT at brand marketing specialists Imagination, Matt Ballantine looks at how the new wave of consumerised, commoditised technologies is devolving decision making outside of the CIO estate into other business functions - and how this trickles down to the end-user.
Does your boardroom see you as something of a Liberace; a flamboyant spender focused on acquiring stuff
In the absence of articulating your value proposition, then all boardroom eyes will be on your spending habits. But make sure they do not see you as something of a Liberace; a flamboyant spender focused on acquiring stuff - warns Ade McCormack. read more
Catherine Stagg-Macey has spent more than 20 years in the technology and insurance sectors. She has experience in a wide range of roles from programmer, project manager, leader and strategy advisor. In her last role at Celent, she established and lead the European Insurance practice. Passionate about people, she retrained as a coach and now runs her own business offering executive and team coaching, workshops and facilitation to the technology industry. She also has advisory roles with a handful of organisations, as is a mentor for the Cherie Blair Foundation.
We need to get out of our heads and into our bodies to learn how to manage our triggers
As social creatures whose primal brain – the limbic system – is still very much in control of our daily lives. We will continue to be triggered as our limbic systems seeks out threats, and as leaders we need to know our triggers in order to manage ourselves for the sake of those around us. read more
Having a deep understanding of what's happening inside a smartphone at a technical level is not a prerequisite to leading a digital transformation
Should CIOs be able to code? Ian Cox argues that while Chief Information Officers need many skills, understanding the inner workings of a smartphone at a technical level is not a necessary prerequisite to leading a digital transformation. read more
BCS, The Chartered Institute for IT, director of professionalism Adam Thilthorpe raises awareness of the changes in the profession; its challenges and the opportunities.
Adam has taken over the BCS CIO blog from David Clarke, who transformed BCS into the customer-service oriented professional body for the IT and Communications profession. The Institute has grown its membership to over 70,000, and is one of the world's largest IT examination institutes, running more than 30,000 examinations a month around the world.
Where are you on your continuous delivery journey?
Despite the challenges it is perfectly possible to implement DevOps at a strategic level. Dale Vile looks at the open source tools, IT vendors, and cultural transformations that CIOs need to be aware of when trying to create an agile business through continuous delivery. read more
As organisations become increasingly data driven, using data based insights for sales and marketing the need for high quality data increases. Expert in the field of master data management Andy Hayler shares his research and insight.
Three decades on we see that data management has come a very long way and that much has been achieved
Databases have continued to innovate considerably since those days, with the development of OLAP cubes for decision support data, columnar databases that more efficiently process business intelligence queries, through to multi-parallel processing approaches to better apply processing power to burgeoning database sizes. read more
New columnist Chaida Kapfunde will be among those commending the EU for committing to the Open Internet if net neutrality laws are approved
March 12, 2014 marked the 25th birthday of the internet. If you were fortunate enough to miss its pre-teenage years of dial-up, you may well fail to appreciate how the up-shift in speed and continuous availability of the internet has changed how we all communicate, interact and exchange multi-media on demand. read more
On November 20th 2012, HP made a series of serious and damaging allegations about the management team of Autonomy.
As you are aware, Hewlett Packard remains locked in dispute with a group of its own shareholders and with the former management team of Autonomy over its purchase of Autonomy. I write to you today to raise serious concerns about the way HP has conducted this affair, and to put forward a number of questions that HP management should answer. read more
Insights from former Betfair CTO and now heading up Team CXO.com
The Big Data hype is growing exponentially. If you believe the hype in the time it took write this three gazillion petabytes of big data marketing collateral has been created. Big data sounds cool and is trendy, but what is big data? Should CIOs be implementing big data strateies and if so how? read more