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Strategy

Bandwidth management and gamifying your own role

Cognitive control is highly related to good leadership, and increasing your own personal RAM capacity will help you address big issues

Bandwidth, or bandwidth management, is often associated with technology management. As you may be aware my view is that CIOs should be less preoccupied with technology management and more focused on digital leadership. read more

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Workforce Development

Passion as a service and the exemplar Romanian NHS

What CIOs can learn from e-healthcare in Romania, which is becoming an exemplar for best practice in the wider world

I recently met the President of Romania's National Health Service. Romania is an interesting place, what with Count Dracula, Nicolae Ceausescu and Vlad the Impaler being high profile 'old boys'. With the recent European Union border relaxation, the media has been stirring the xenophobia pot by suggesting that Western Europe will be overrun by Romania's 'worst'. read more

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Board politics

Cost transparency

Allocating costs against some of the key KPIs of the organisation will go down very well in the boardroom

Those that pay us typically have very little understanding of what we do. This creates a degree of anxiety because it is not clear to them whether they are paying you too much or allocating too much budget to the IT function. read more

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Workforce Development

Communications are the energy that feeds relationships

CIOs, you need to address the communications skills of your staff as a priority

As a business leader you too need to exhibit excellent communication skills. Again this must extend beyond task-based fact-related interactions. I meet CFOs who tell me that their only interaction with their CIO is when they want something. And the request is usually pitched in the tone of a threat. For example if we do not buy X then Y will happen and Y is bad. read more

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Strategy

CIO priorities - What next?

How to deal with a never-ending mission and parameters that change on a regular basis

Nobody needs to tell you that being a CIO is not dissimilar to running the operational control room for an Apollo mission. The problem is that your mission is never ending. Worse still, the mission parameters change on a regular basis as seemingly does the mission's primary objective. read more

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Leadership

The five elements of leading the IT function

Relationships between IT and users can be like a game of chess, laced with stealth and thinly-veiled aggression. Opening up and embracing users is a far better gambit

When it comes to leading the IT function, I believe there are five elements to consider. These are: mobility, social, cloud, trust, and Big Data. So far so boring I hear you say. But let’s expand on these themes. read more

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CIO Career

Partnership with users can yield genuine business success

If the IT function is presented as an internal supplier, the customer mentality may soon breed user contempt

They call at the most inconvenient times and have recently taken to determining our IT strategy. Their insatiable desire to own the latest gadgets might be one of the reasons the IT industry has looked to the addictive substances market to borrow the common term coined for their customers – users. read more

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CIO Career

Boardroom engagement for CIOs

Politics 101 - You will gain greater traction in the boardroom with the CEO and CFO if you are genuinely interested in what is important to them

You are invited to report on IT at meeting of the board. You systematically work your way through the list of items you want to bring to the senior management team’s attention. The last of which is the two-day website outage that took place the previous weekend. read more

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CIO Career

The Results-Oriented CIO

As a CIO it is worth asking the question, what results am I looking to achieve?

Kaoru Ishikawa was a Japanese academic who advanced the notion of quality in part based on the work of the renowned US quality consultant W Edwards Denning. He graphically depicted cause and effects in what many may remember as the fishbone diagram. read more

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