We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message

Informing the UK's business technology leaders


Political Debate

The public sector can revolutionise the way it operates and the services it offers tax payers. Former specialist adviser to the House of…

RSS feed

Recent Posts



The era of public service fossilisation is nearing its end

It's better technology and better leadership that counts

Would anyone deliberately design our public services like they are today? Probably not – many of them are the accidental, Heath Robinson-like creations of decades of reactive legislative, policy and organisational change. Far from helping streamline and simplify public services, all too often technology has instead fossilised processes, legislation, policies, structures and organisations at an arbitrary moment in time. read more



Innovation, productivity, agility and profit

Explores IT innovation, managed print services and business agility.

IT professionals face a constant struggle to deliver innovative new applications and platforms and at the same time ensuring core business systems operate flawlessly. To do so with budgets that are barely growing is a greater challenge. Watch this ComputerworldUK webinar where Debenhams IT Executive Peter Craven and Ben Eddy, Lexmark’s senior retail consultant to look at IT innovation, managed print services and business agility.


Enterprise Applications

Truly digital social inclusion

It’s about improving all delivery channels – not just “screen-based” services

Social inclusion/exclusion has been a hot topic ever since the first moves to put public services online in the 1990s. With a recent BBC survey estimating that 21% of the population still lack basic digital skills and capabilities, the new Digital Inclusion Strategy aims to help tackle this shortfall. read more


Change management

Digital public management

The move to digital involves a complete re-imagining of public services

Many public sector organisations are struggling with the scale and significance of the changes in public service culture that citizens expect and that digital entails. read more


Change management

Open, modern government requires open standards

It's now time to move from wordsmithing into delivery

Despite opposition from noisy vested interests, the UK government's latest consultation on its Standards Hub tackles the vexed issue of open document formats - and how best to enable government, citizens, businesses, and voluntary groups to work more efficiently together. read more


Supplier management

Pantomime villains and heroes

Continued cross-party commitment is needed for IT reform to succeed

It's usually around this time in the electoral cycle that the political parties begin to consider what to include in their next manifesto. Will IT be hissed at yet again as the tabloid's favourite pantomime villain (aiding and abetting criminals, terrorists and corporation tax-avoiding IT fat cats), or cheered on as the glittering hero (providing us with better public services)? read more


Change management

True leadership value – conquering the summit

Out of all the current changes, rebuilding in-house capability and developing empowered, inspirational and delivery-focused technology leaders probably matters most

September's 2013 CIO Summit showcased what true technology leadership means. It shone a bright, inspiring light on those doing the right thing, busy improving organisations and services through a relentless focus on their users’ needs – and cast into shadow those elsewhere who have made "enterprise IT" such a derogatory and discredited phrase. read more

1 | | 3 | 4 | 5 Next

More from CIO