Metro Bank has appointed Martyn Atkinson as its inaugural Chief Information Officer to help deliver a customer-focused digital strategy at the banking firm, where he will report to CEO Craig Donaldson. (Read next: Addison Lee appoints formed JLT Group CIO Ian Cohen as its new Chief Information Officer.)
Atkinson, who joined Metro Bank as the Director of Digital and Change, will be accountable for the IT development, strategy and support in the newly-created CIO role. He will continue to be responsible for the bank's change and transformation and will sit on the executive leadership team.
The former Head of Transformation at Nationwide Building Society and Head of Business Change at Friends Life will play a fundamental role in making sure the bank continues to provide superior customer experience, across all channels, with fully integrated front and back office technology.
Atkinson said: "It's an absolute honour to be appointed CIO at Metro Bank, which is undoubtedly the place to be in British banking today. We are growing every day, have world-class agile technology, and are committed to serving the needs of our customer through the channel of their choice; I can honestly say there isn't a more exciting CIO position out there."
CEO Donaldson added: "At Metro Bank, we are constantly improving how we anticipate and meet the needs of our FANS. An essential component is how we deploy and use technology whenever our customers interact with us - online, on the go, instore or over the phone. As CIO, Martyn will be tasked with delivering a stand-out customer journey."
Metro Bank has migrated its core infrastructure to a private cloud, a project its CTO David Young discussed with CIO UK’s sister title Computerworld UK at the end of 2016.