Register now to join an exclusive group of leading IT professionals and CIO UK editor Edward Qualtrough at Old Trafford, Manchester, as we discuss ways in which IT leaders can use their skills and experience to transform and drive forward every organisation. Learn, lunch, and take a tour of the iconic Theatre of Dreams with us and your CIO- and IT Director peers at this unique 'Putting the CIO at the heart of the customer journey' event.

The CIO UK editor is hosting the exclusive Half Day Summit from 8.30am – 2pm on Thursday 6th October 2016, at Old Trafford stadium, Manchester, home of the world-famous Manchester United football team. This private event is free to attend, but open exclusively to IT leaders. Numbers are strictly limited and you must be registered to attend. For further information or to register to attend email: [email protected] asap.

With a select group of top CIOs and IT decision makers, this half-day event will involve networking breakfast and lunch, panel debates and interactive presentations from leading CIOs and a tour of Old Trafford for those who wish to attend. Everyone will have a chance to have their say, and to learn from world-class experts.

Join us for an informative and entertaining session, and the chance to interact with your peers in a safe and closed environment. Find out more about all CIO UK events

About the topic: Putting the CIO at the heart of the customer journey

Technology is transforming and disrupting every market. IT is central to every successful organisations' business strategy. To succeed in this environment the modern CIO must be a strategic thinker, able to work with and for every part of their business in order to influence the customer journey at every stage.

CIO and Insight invite you to discuss ways in which IT leaders can transition their function from a business support role into a front-office driver of business outcomes. From a cost centre, to a transformative leader and agent of change.

This private event will challenge, inform, inspire and stimulate. All topics relevant to the modern CIO will be open for discussion, in a relaxed and informal setting.

For further information or to register to attend email: [email protected]


Mike Guggemos, CIO, Insight

Proven executive general manager with extensive experience in developing and leading global cross functional teams. Demonstrated competency in creating, defining, implementing and managing multi-year business strategies with supportive technical/operational road maps. Proven record of intra-organizational collaboration, influential management and increased operational efficiency.

Bob Brown, CIO, Manchester City Council

Bob Brown is CIO of Manchester City Council having become the organisation's first CIO after a number of senior leadership roles in the financial services sector with Aviva, Accenture, Nationwide and HBOS, as well as at IT services company HCL Technologies. Having redesigned Manchester's ICT service from the bottom-up in 2015 putting colleagues and residents at the heart of his strategy as part of the city's transformation journey, Bob has aligned technology, communication and information with the council's ambition and operating model to make ICT the enabling engine room behind MCC's business strategy. A member of the 2016 edition of the CIO 100, Bob's strategy and vision is to have the most business-aligned ICT service in local government, leading the way in technical innovation, data analytics and intelligence.

Rachel Murphy, Digital Delivery Director, NHS Digital

Rachel Murphy is Digital Delivery Director at NHS Digital leading the Self Care and Prevention agenda. The former CIO at the Department of Education, and more recently CTO at the Nursing & Midwifery Council is responsible for getting 700,000 using digital services with the advent of Revalidation. A high-flyer in the recent CIO 100, Rachel is an advocate that in the new customer-centric world CIOs require a new digital skill set to lead their organisation and coach their technology and digital departments in order to navigate the challenges of digital transformation. Her experience across the private sector and success in the startup space brings an entrepreneurial approach to delivering in this challenging environment.

Graham Benson, CIO,

Graham Benson is CIO of, also sitting on the executive leadership team of the 10-year-old online pureplay which has an annual turnover in excess of $1 billion.

Recognised by the industry as a disruptive CIO, at Benson has moved away from technical vertical teams operating in a traditional Watefall delivery approach to multifuncational product teams embedded and aligned with business units that can focus on business objectives and customer needs.

Graham has previously been CIO and driven cultural and technological change at four other pureplay online retailers over the last 15 years;,, and latterly online fashion retailer M&M Direct - he has been called an eCommerce veteran! He is also passionate about developing the digital ecosystem in the north west and serves as chairman of the board at Manchester Digital, a body which represents the interests of more than 500 companies in the region.

Event agenda

8.30am - Networking breakfast

9.15am - Welcome note from CIO Editor, Edward Qualtrough

9.30am - Series of presentations and panel debates

12.30pm - Networking lunch

1.30pm - Optional tour of the Old Trafford Football Ground

Who should attend

IT Decision makers - CIOs, Heads of IT, IT Directors, and aspiring IT professionals.