Q: Where were you born?
A: Blackpool, Lancashire
Q: How many people work in your IT department?
A: 19 staff (including self)
Q: What is the size of your annual IT budget?
A: Approx. £2.2m
Q: What percentage of annual turnover does IT represent?
A: About 0.3 per cent
Q: What is the basic structure of your IT department?
A: Devolved within business units
Q: Who has/have been the most influential people in your career?
A: No specific people have influential, although my family have always played an important part in ensuring a healthy work-life balance.
Q: Do you believe in mentoring?
A: I believe that mentoring is important at all levels of the organisation - it helps set expectations and allows individuals to learn from the experiences of others
Q: Which tools or tactics have given you most success in communicating up/down/across?
A: Communication across organisation boundaries within a large group can be challenging. It's necessary to use a wide range of approaches: audio/video conferencing is very powerful to coordinate dispersed groups; face-to-face meetings have their place, of course, as do collaboration tools such as SharePoint.
Q: What is your greatest success?
A: Probably integrating Keepmoat's four legacy networks into a single group-wide network without any major disruption to the organisation.
Q: How do you keep up to date with the march of technology?
A: A mix of seminars, web-casts, vendor briefings and printed/online media
Q: How do you deal with stress?
A: Time with the family, play the piano and getting away from it all in the Lake District.
Q: What profession would you most/least like to attempt?
A: I still have a childhood yearning to be an astronaut - no chance in reality! I would least like to be involved in the medical profession - too squeamish to be a brain surgeon or work in an emergency team!
Q: Do you have a sport you practice or sportsperson/team that you follow?
A: No more competitive sport - try to keep active with fell-walking, cycling
Q: What else do you do outside of work?
A: Help wife with small family business letting holiday apartments in the Lake District - an enjoyable break from the world of technology. Recently tried skiing again after an 18 year break: good to find that I could still remember how to turn!
Q: Briefly describe you career in IT leadership
A: Time with Keepmoat - 6 years
Time in IT - 22 years
Other interesting details:
Educated at Oxford (MA) and Sheffield Universities (MBA); Chartered Engineer; Member of Institute of Engineering & Technology. Numerous vocational/technical courses.