The CIO 100 is compiled each year to reveal the most transformative CIOs in the
UK business economy. CIOs that are driving business change, process improvement,
enabling greater collaboration and innovating in new market opportunities join this
exclusive group each year. The technology strategies of the CIOs and their achievements
and ambitions towards transformation are judged in comparison to their IT sourcing
strategies and vendor influence. The CIOs with the most transformative vision are
also judged on their place within the business; and whether they put technology
into the board level position and discussion.
The University College London Hospital (UCLH) is one of the most complex healthcare organisations in the city and is continuously called upon to bear the brunt of emergencies.
It's Director of ICT James Thomas's job to ensure the systems that support the hospital are up to the job. Like the rest of the NHS, the hospital is highly regulated and scrutinised in terms of quality of care and expenditure.
One part of Thomas's initiatives to fulfill those requirements has been to develop a ground-breaking unified communications network that links the hospitals many buildings. With seven separate sites including the historic Georgian buildings facing the trust’s busy office, providing a seamless technology experience is a challenge for Thomas, his team and suppliers.
Rationalised printer deals and a full involvement in the transformation of the organisation which has expanded using a surplus when the rest of the NHS is struggling to balance its books.
Two years ago he moved the UCLH datacentre out of a 120-year-old building, but before securing the capital, he had to carry out an analy¬sis to prove the investment was necessary. Thomas is keen to use technology to create value for the NHS. UCLH has been using business process management tools to analyse the difference between ¬patients who make a single use of the hospital and those who return for regular treatment.
With a shift to managed services and by providing analytical support to the trust, the IT department has changed.
“We provide technical assurance and a programme office for the transformational agenda at UCLH. The operational world is commodity stuff, so let the experts manage that.”
Thomas has an IT budget of between £12m and £14m to cover IT, records management, telecommunications, governance, security and transformation.
“When I saw the National Programme I thought it was ill-conceived from the start,” says Thomas. As with his assessment of Welsh Assembly CIO Gwyn Thomas, Jerry Fishenden believes this ability to analyse and challenge the centralised view of what NHS IT should be weighs in Thomas’s favour.
We’ve asked the leading CIO recruitment specialists to identify what it takes to top the CIO 100
The CIO 100 is compiled each year to reveal the most transformative CIOs in or from the UK. CIOs that are driving business change, process improvement, enabling greater collaboration and innovating in new market opportunities join this exclusive group each year.
CIO Editor in Chief Mark Chillingworth looks back at the 2013 CIO Summit, including presentations by Financial Times CIO Christina Scott, Barclays CIO Anthony Watson, Aston Martin head of IT Simon Callow, LV= CIO Richard Warner and James Thomas, director of ICT at University College London Hospitals, in conversation with columnist Mike Altendorf.
Out of all the current changes, rebuilding in-house capability and developing empowered, inspirational and delivery-focused technology leaders probably matters most
September's 2013 CIO Summit showcased what true technology leadership means. It shone a bright, inspiring light on those doing the right thing, busy improving organisations and services through a relentless focus on their users’ needs – and cast into shadow those elsewhere who have made "enterprise IT" such a derogatory and discredited phrase.
Welcome to the 2013 CIO Summit. Now in its fourth year the aim has always been to create an event where genuine best practice and knowledge sharing can take place through presentations and discussions with individuals who really do understand the business, technology and leadership pressures you are under, as they, like you, are CIOs.