Informing the UK's business technology leaders

The CIO 100 is compiled each year to reveal the 100 most transformative CIOs in the UK business economy. CIOs that are driving business change, process improvement, enabling greater collaboration and innovating in new market opportunities join this exclusive group each year. The technology strategies of the CIOs and their achievements and ambitions towards transformation are judged in comparison to their IT sourcing strategies, vendor influence. The CIOs with the most transformative vision are also judged on their place within the business, have they put technology into the board level position and discussion.

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CIO 100 - 2012 - #98

Birmingham City Council

CIO 100

Public sector

Birmingham City Council

Steve Glaze , Head of ICS

Birmingham City Council provides services to the most populated local authority in the UK. The authority’s 120 councillors deliver services to over a million residents in 40 wards. Birmingham City Council became a metropolitan authority in 1974.

IT Leader: Steve Glaze, Head of ICS

Reporting line: Report to strategic director of corporate resources

Board level seat: No

IT budget:  £50m for year 2011/2012

IT estate and or number of log on accounts under the control of the IT leader: 20,000 user accounts

Level of the workforce that relies on technology to carry out their tasks: 70 per cent

IT staff currently employed: None. All of our ICT is provided through an exclusive agreement with Service Birmingham.

Split between in-house/outsourced staff: All of our ICT is provided through an exclusive agreement with Service Birmingham

Primary technology platforms at the organisation: SAP ERP

Strategic aim of the CIO and IT operations for the next financial year: Maintain/improve service levels at a lower cost

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