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10. BT

• Quarter: Q1 2010
• Screens: 149,200
• Employees: 86,500
• Head of IT: Clive Selley, Chief Information Officer
• Industry: Communications and IT services
• Website: www.bt.com

In the last quarter British Telecom (BT) has lost the chief executive of BT Design Al-Noor Ramji, who was in a sense the CIO of the entire BT group. Ramji's responsibilities have been passed over to Clive Selley, CIO of the BT Wholesale division.

BT is in the throes of a massively ambitious attempt to reinvent itself as it settles down to life in a hugely competitive open marketplace and attempts to replace the receding wave of landline voice revenues with a broader set of cash sources.

BT is also stepping up its efforts in the broadband stakes with plans for connection speeds of up to 24Mbps by spring 2011.

As well as the mammoth ongoing project that is the 21CN network refresh, ventures into terra incognita have included the purchase of Ribbit, a digital communications company that lets programmable tools be built into websites.

After reviving through an overhaul to its ICT services business, 2009 saw BT suffer a dip when in March it took a £336m write-down on services contracts and then take a £1.6bn charge and lay off 15,000 staff . It also received some flack surrounding losses relating to IT projects at the Royal Free Hospital in London and most famously of all perhaps, for the £1.6m pay-off given to departing head of BT Global Services Francois Barrault.

BT has high hopes of cashing in on the trend toward cloud computing, including a partnership with Microsoft. It also announced new disaster-recovery care for datacentres in September.

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