31. John Lewis Partnership

John Lewis Partnership

Much-loved operator of John Lewis and Waitrose, the John Lewis Partnership's IT has recently been focusing on business intelligence to gain a better understanding of shopping trends and map out stores in a meaningful way, through relationships with suppliers like Business Objects (now part of SAP) and Ab Initio.

As described by former MIS manager Mike English, profiled here, the company is also attempting to be very fast-moving in reacting to price changes at competitors. However, the group has reined in elements of a large data warehouse project. English recently embarked on a project to replace tills across the group's network of stores.

More broadly, John Lewis is about to embark on a large-scale project to consolidate systems as part of a transformation programme, and is working to integrate its first Irish store in Dublin.

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