TOP TEN CONCERNS > Managing Change
The fast moving pace of technological innovation means change is a guaranteed part of the CIO’s role. But the way they manage its effect on the business is more critical. Arguably, the most significant management issue that CIOs have to face this year is change management - business process change, changes in organisational cultures and how they affect people are very high on the CIO’s agenda.
News
RBS "ahead of plan" with ABN Amro integration
Data migration begins and servers are consolidated
London ambulances go back to paper as IT crashes
Hardware now fixed, ambulance service said
NHS finds CIO Richard Granger replacement
Also a new head for Connecting for Health
Barclays could axe 500 back office staff as Siemens contract ends
Bank ends multi-million pound BPO contract with Siemens
ITV extends online revenue deadline
As profits fall and TV network faces increased pressure
United Nations creates green ICT focus group
Following pressure from industry
CIO News View: Spend, spend, spend even into a downturn
Investment can be rewarded even in tough business conditions
Barnardo's creates secure link to children's database
First non-government organisation to access ContactPoint
Former BT CIO buys trendy telco platform startup
CIO News View: CIO involvement is a pointer to where the role is going
CIO News View: IBM skirts ERP with ILOG buy
Another day, another deal, but IBM may have to make bigger move soon
The CIO 100
1. Ministry of Defence
It’s little wonder that, with global security high on the agenda, the UK defence budget is set to increase from £29.7 billion in 2004/05 to £33.4bn in 2007/08.
2. Her Majesty’s Revenue & Customs
Her Majesty’s Revenue & Customs (HMRC) has faced a multitude of supplier and management-related IT challenges and the now famous data loss incident of last winter.
3. Royal Bank of Scotland Group
The Royal Bank of Scotland (RBS), the UK’s second largest banking group, in line with other players in the market, saw its profits rise again this year.
4. BT Group
BT’s IT function has ‘upskilled’ more than 5,000 IT professionals, so that now 3,100 are engaged in customer-facing, revenue-generating work rather than internal IT projects.
5. Department for Work & Pensions
The Department of Work and Pensions (DWP) IT systems may not always have been in the spotlight for all the right reasons, the department headed by Joe Harley has certainly been central to some major changes.
6. Royal Mail Group
With its market now open to competition, the Royal Mail Group still managed to cut 10 per cent from costs, while at the same time absorbing a range of new technologies and systems.
7. Lloyds TSB Group
Lloyds TSB is currently the fifth largest banking group in the UK, operating in England and Wales as Lloyds TSB; and in Scotland as Lloyds TSB Scotland.
8. HBOS
HBOS is the UK’s largest mortgage and savings provider and the number one provider of new investment products.
9. Unilever
Anglo-Dutch consumer goods giant Unilever produces 400 brands in 14 categories of food, home and personal care products.
10. BP
BP is one of the largest integrated oil companies in the world, with an estimated global market share of around 3%of oil and gas production in the major global markets.
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