TOP TEN CONCERNS > Managing Change

The fast moving pace of technological innovation means change is a guaranteed part of the CIO’s role. But the way they manage its effect on the business is more critical. Arguably, the most significant management issue that CIOs have to face this year is change management - business process change, changes in organisational cultures and how they affect people are very high on the CIO’s agenda.

News

RBS "ahead of plan" with ABN Amro integration

Data migration begins and servers are consolidated

London ambulances go back to paper as IT crashes

Hardware now fixed, ambulance service said

NHS finds CIO Richard Granger replacement

Also a new head for Connecting for Health

Barclays could axe 500 back office staff as Siemens contract ends

Bank ends multi-million pound BPO contract with Siemens

ITV extends online revenue deadline

As profits fall and TV network faces increased pressure

United Nations creates green ICT focus group

Following pressure from industry

CIO News View: Spend, spend, spend even into a downturn

Investment can be rewarded even in tough business conditions

Barnardo's creates secure link to children's database

First non-government organisation to access ContactPoint

Former BT CIO buys trendy telco platform startup

CIO News View: CIO involvement is a pointer to where the role is going

CIO News View: IBM skirts ERP with ILOG buy

Another day, another deal, but IBM may have to make bigger move soon

more news»

The CIO 100

1. Ministry of Defence

It’s little wonder that, with global security high on the agenda, the UK defence budget is set to increase from £29.7 billion in 2004/05 to £33.4bn in 2007/08.

2. Her Majesty’s Revenue & Customs

Her Majesty’s Revenue & Customs (HMRC) has faced a multitude of supplier and management-related IT challenges and the now famous data loss incident of last winter.

3. Royal Bank of Scotland Group

The Royal Bank of Scotland (RBS), the UK’s second largest banking group, in line with other players in the market, saw its profits rise again this year.

4. BT Group

BT’s IT function has ‘upskilled’ more than 5,000 IT professionals, so that now 3,100 are engaged in customer-facing, revenue-generating work rather than internal IT projects.

5. Department for Work & Pensions

The Department of Work and Pensions (DWP) IT systems may not always have been in the spotlight for all the right reasons, the department headed by Joe Harley has certainly been central to some major changes.

6. Royal Mail Group

With its market now open to competition, the Royal Mail Group still managed to cut 10 per cent from costs, while at the same time absorbing a range of new technologies and systems.

7. Lloyds TSB Group

Lloyds TSB is currently the fifth largest banking group in the UK, operating in England and Wales as Lloyds TSB; and in Scotland as Lloyds TSB Scotland.

8. HBOS

HBOS is the UK’s largest mortgage and savings provider and the number one provider of new investment products.

9. Unilever

Anglo-Dutch consumer goods giant Unilever produces 400 brands in 14 categories of food, home and personal care products.

10. BP

BP is one of the largest integrated oil companies in the world, with an estimated global market share of around 3%of oil and gas production in the major global markets.

more CIO 100»

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