TOP TEN CONCERNS > Resource Management

Managing time and resources was a bigger concern for CIOs last year than this but that doesn’t mean they have masses of time to spare and more resources than they know what to do with. More likely, it reflects the more efficient working practises of many organisations, especially those who have already undergone infrastructure refreshes. They are using the time and resources they used to spend on legacy maintenance on more productive projects. Expanding roles and responsibilities, together with the desire to be more involved in business transformation strategy, rather than just the nuts and bolts of running an IT department, reflects a more strategic view of the CIO's role and contribution.

News

CIO News View: IE 8 beta asks IT to test for Microsoft

The pre-release software channel is broken

Office of National Statistics: half of UK now banks online

Your customers are online now

Police to get access to child protection database

Privacy advocates slam government on ContactPoint

CIO News View: Infosys crosses the Rubicon with Axon buy

Indian-Anglo tie-up rewires the services network

Check-in delays at Heathrow T3

BAA IT fails travellers again

HBOS cuts 90 IT jobs in streamlining drive

Internal IT support to be "easier to access"

Thomson Reuters completes group-wide SAP rollout

Ready to move to common product platform

Half-price HP deal for civil service

Follows on from NHS PC deal

NHS to save £6.5m on PCs in joint trust procurement

More than 200 trusts in purchase deal

CIO News View: Dell promises to solve the laptop power problem

The last gating factor fixed?

more news»

The CIO 100

1. Ministry of Defence

It’s little wonder that, with global security high on the agenda, the UK defence budget is set to increase from £29.7 billion in 2004/05 to £33.4bn in 2007/08.

2. Her Majesty’s Revenue & Customs

Her Majesty’s Revenue & Customs (HMRC) has faced a multitude of supplier and management-related IT challenges and the now famous data loss incident of last winter.

3. Royal Bank of Scotland Group

The Royal Bank of Scotland (RBS), the UK’s second largest banking group, in line with other players in the market, saw its profits rise again this year.

4. BT Group

BT’s IT function has ‘upskilled’ more than 5,000 IT professionals, so that now 3,100 are engaged in customer-facing, revenue-generating work rather than internal IT projects.

5. Department for Work & Pensions

The Department of Work and Pensions (DWP) IT systems may not always have been in the spotlight for all the right reasons, the department headed by Joe Harley has certainly been central to some major changes.

6. Royal Mail Group

With its market now open to competition, the Royal Mail Group still managed to cut 10 per cent from costs, while at the same time absorbing a range of new technologies and systems.

7. Lloyds TSB Group

Lloyds TSB is currently the fifth largest banking group in the UK, operating in England and Wales as Lloyds TSB; and in Scotland as Lloyds TSB Scotland.

8. HBOS

HBOS is the UK’s largest mortgage and savings provider and the number one provider of new investment products.

9. Unilever

Anglo-Dutch consumer goods giant Unilever produces 400 brands in 14 categories of food, home and personal care products.

10. BP

BP is one of the largest integrated oil companies in the world, with an estimated global market share of around 3%of oil and gas production in the major global markets.

more CIO 100»

Lead article

High travel prices leading to more web, video conferencing

Flying could become a thing of the past as web and video technology finally takes off

Recent Articles

Business Analysts: A key to success

Make the most of your BA’s, they could open new doors for your enterprise
more features»

Social networking stands to benefit businesses

Social networking may be best known as a consumer phenomenon but as a communication and collaboration concept it also stands to benefit businesses
more features»

The second age of e-discovery

Good governance – and the law – mandate that companies invest in e-discovery solutions for tracking down messages and files in the event of a probe
more features»

A balanced relationship with vendors helps

A bit of give and take would help IT vendors and their customers understand each other better, says Andy Hayler
more expert advice»

Clouds and Storms: Nicholas G Carr on cloud computing

Nicholas G. Carr once caused a rumpus by questioning the importance of IT, but as his latest book hits the shelves, is he showing signs of backing down?
more features»


Latest articles by top CIO concern

People Leadership > Fiat is alive and kicking thanks in part to tech policy

A recipe for success

Managing Budgets > Organisational Skills to Implement SOA

Cultural issues can damage SOA plans, CIO UK explains how to avoid them

Business Alignment > NHS Records and payroll system is rare tech success story

Unbroken record

Infrastructure Refresh > Essential reading, books every CIO should have

Breaking down the walls

Security > How to embrace millennial’ workers

Generation games

Resource Management > Watch worker activity to predict software demands

CIOs need to monitor the behaviour of employees to predict software requirements

Managing Change > The Customer Experience is Key to the Future for IT Support

Fix rates moved from 21 per cent in 2001 to 60 per cent in 2007

Managing Customers > Richard Sykes: Services at a crossroads

The term “services” has been stretched too far, says Richard Sykes, but its meaning will soon become much more significant

Board Politics > Interim CIOs are on the rise

Guns For Hire

Compliance > CIOs are forced to go green

Under pressure: 10 sources pushing CIOs to go green