Enterprise Applications

The Integrated Services Digital Network (ISDN) has transformed to a large extent the entire telecoms industry

The Integrated Services Digital Network (ISDN) has been with us for almost 25 years and has transformed to a large extent the entire telecoms industry. It would also be true to say that the adoption of digital services within the UK’s enterprise community via the use of ‘ISDN’ PBXs became the de-facto connectivity standard many years ago. Read more... read more

The 3 fastest growing channels for support

One thing is certain: the needs of customers are ever changing. So you strive to be prepared – especially if your goal is to deliver a remarkable customer experience. "Most organisations have begun to recognise the importance of customer experience in driving business performance." This white paper, brought to you by Citrix GoToAssist, probes new research to predict what’s in store for customer support. read more

Graeme Hackland sayd the IT department needs to focus on protecting the data, rather than controlling the apps

Having an application strategy that allows employees to find and develop their own solutions is key to maintaining control of an enterprise IT environment, according to Graeme Hackland CIO at Lotus F1. read more

New OS isn't expected to ever reach 50% adoption in workplace PCs, according to the IT research firm

Windows 8, the most significant upgrade to Microsoft's operating system since Windows 95 and one of the most important products in the company's history, will not achieve enough adoption in enterprises to be considered a standard, according to Forrester Research. read more

Staff need to spend less time on infrastructure support of collaboration services

Telefónica, the owner of the O2 mobile brand in the UK, is deploying the cloud-based Microsoft Office 365 productivity suite and Yammer social networking platform across its operating businesses worldwide, covering 130,000 staff in 24 countries. read more

The enterprise software giant is pinning much of its future on the in-memory platform

SAP co-CEO Jim Hagemann Snabe announced the general availability of the enterprise software giant's widely used Business Suite on its in-memory platform HANA, after four months of ramp up with 100 customers. read more

By consolidating files in a single place, the company wants to help people to use the mobile app more effectively

Salesforce.com wants to simplify the way mobile users find, access and share files from its Chatter enterprise social networking (ESN) application. read more

Enterprises can take control of mobile devices without the cost related to installing an on-premise platform

A new cloud version of SAP's Afaria mobile device management software offers IT departments a more convenient way of controlling mobile devices. read more

The update will be officially called Windows 8.1, according to Windows division co-chief Tami Reller

Windows Blue, Microsoft's Windows 8 update, will be formally released as Windows 8.1 and will be free for customers who have the new OS installed. read more

Announcement continues SAP's emphasis on the in-memory database technology

SAP's HANA Cloud Platform, consisting of the core in-memory database plus application development tools, analytics and integration services, will eventually underpin all of its cloud-based applications, the company said at its Sapphire conference. read more