INDUSTRY > Communications and IT Services

Industry Analysis - Communications and IT Services

The way organisations introduce new technologies is changing from an instinct-based approach to a choice based on business value, argues Nigel Hughes

Read Full Article

Recent Articles

How to embrace millennial’ workers

Generation games
more features»

Watch worker activity to predict software demands

CIOs need to monitor the behaviour of employees to predict software requirements
more expert advice»

The Customer Experience is Key to the Future for IT Support

Fix rates moved from 21 per cent in 2001 to 60 per cent in 2007
more expert advice»

Randy Mott: overhauling legacy systems takes more than tweaking

A single source for HP
more features»

Sustainability is not an add-on or a departmental issue

Like security and compliance, sustainability is pervasive, creeping into every corner of the organisation, the CIO, will be right at the heart of its planning and implementation.
more expert advice»

Microsoft Silverlight shines through

Google’s App Engine, a new version of Microsoft Silverlight and the 3G iPhone catch Mike Altendorf’s attention – but one really made an impression
more expert advice»

The future of enterprise search

An eye on Google, of course.
more features»

When negotiating a software deal, information is key

Spot-on procurement
more expert advice»

Eleven cloud computing vendors to watch

A Forrester report reveals the benefits of cloud computing and the eleven vendors topping the competitive cloud landscape, says Laurianne McLaughlin
more expert advice»

Can the new Google CIO fill Douglas Merrill's shoes?

Executive recruiters and Wall Street analysts think Ben Fried is indeed a good choice.
more features»

Articles In Other Industry Areas

Manufacturing > Richard Sykes: Services at a crossroads

The term “services” has been stretched too far, says Richard Sykes, but its meaning will soon become much more significant

Energy And Metals > Interim CIOs are on the rise

Interim CIOs are becoming a more popular choice for companies with a strategic hole that needs filling

Financial Services > Why has ITSM taken so long to become popular?

IT service management skills are going global

Retail > CIOs are forced to go green

Under pressure: 10 sources pushing CIOs to go green

Leisure and Entertainment > Enterprise content management is a way to handle corporate governance

Open Text CEO John Shackleton says enterprise content management systems offer a way for firms to handle corporate governance challenges

Public Sector > Virtualisation software will help optimise IT for business needs

Using virtualisation software will not just save money and space, but also help optimise IT for business needs

Transport and Distribution > Kevin O’Brien is taking Comet to new heights

After having helped to turn around Mothercare, Comet IS head Kevin O’Brien sees networking and an open-door policy as key to the future of the electronics giant

Utilities > Transport for London’s CIO Phil Pavitt makes travellers top priority

Transport for London’s CIO Phil Pavitt’s one aim is to make the traveller top priority, as Mark Chillingworth finds out

CIO 100 COMPANIES IN Communications and IT Services

4. BT Group

BT’s IT function has ‘upskilled’ more than 5,000 IT professionals, so that now 3,100 are engaged in customer-facing, revenue-generating work rather than internal IT projects.

24. Reuters

It has been a very busy, but successful year for David Lister, CIO at Reuters, and his team. After a two to three year period of recovery, the company is showing good performance, increased growth and getting moving again.

25. BBC

Keith Little has been CIO at the BBC since October, following six months as acting CIO in a hand-over period before CTO John Varney left the organisation. In that time the corporation has been concentrating on bedding down its outsourcing relationship with Siemens, while it prepares to focus on director general Mark Thompson’s Creative Futures vision as the BBC prepares to turn off analogue broadcasting and make the most of the multi-platform world.

49. Virgin Media

Finishing the Virgin Media infrastructure integration while supporting the continuing growth of the business are the twin challenges for Howard Watson, chief technology and information officer at Virgin Media, over the year ahead.

63. Orange

Orange, the internet and mobile phone arm of France Télécom, is seeing revenue growth in emerging markets. But in its mature markets – France, the UK and Spain – the picture is not so good. In 2006, average revenue per user (ARPU) was down and revenue gains were slim.

70. WPP

WPP is made up of around 100 different companies, the largest with 15,174 employees, the smallest has 17, and operates in 106 countries around the world. Because of the structure of the organisation and the competitive nature of many of its clients WPP has an unusual IT challenge, as it will never be able to completely consolidate its IT offerings.

71. T-Mobile

T-Mobile is the UK network of T-Mobile International, one of the three strategic growth areas of Deutsche Telekom.

74. WS Atkins

WS Atkins is the UK’s largest consultancy to undertake engineering and design projects in markets such as rail, highways and defence. In 2005, the organisation set up two steering committees to align IT more closely with its different businesses and to streamline IT decision-making.

76. Vodafone Group

Vodafone, the world’s largest mobile operator, is still in the process of implementing its One Vodafone programme. The initiative, which started in 2005, is intended to boost revenues while simultaneously reducing operating expenses to fiscal 2004 levels during fiscal 2008.

87. Group 4 Securicor

Group 4 Securicor is the largest security systems and services company in the world. It was created in 2004, following the merger of Securicor and Group 4 A/S, and provides a range of cash-related services such as processing and transportation as well as security services to both the public and private sector.

99. Cable & Wireless

Cable & Wireless purchased rival Energis in August last year for £594 million cash, in a move that made it the second largest telecommunications provider in the UK after BT.

View all Communications and IT Services Companies»
View all CIO 100 Companies»

Latest News

Ballmer says Yahoo deal is off (again)

But Microsoft CEO says talks could resume

Microsoft online chief jumps ship

Juniper snaps up man who failed to buy Yahoo

Web 2.0 must be embraced for competitiveness

Lock downs will damage organisations and miss out on opportunities

CIO News View: Brocade-Foundry deal can’t hide majors’ dominance

ICT consolidation is a done deal

Vodafone cost cuts keep opperation costs in check

Sarin’s last management statement is healty

more news»