INDUSTRY > Leisure and Entertainment > FEATURES

30/05/2008

Ian Cohen: Setting the multi-channel growth Standard

Pride in service delivery and business acumen means Ian Cohen has been central to the continued strength of newspapers such as the Daily Mail at Associated Newspapers

20/05/2008

Betfair CTO Rory Devine placed his bet on people

Former Betfair CTO Rorie Devine reveals how people and communications have driven the betting organisation and its leading edge technology

29/01/2008

Technology at the zoo

Panda-cams and condor tracking collars are just part of the day job for Robert Erhardt, chief technology officer for the Zoological Society of San Diego.

28/01/2008

Whitbread CIO Ben Wishart reveals his tactics

Reorganising the IS function of one of the UK’s biggest hospitality groups, while streamlining IT strategy, is not a task for the faint hearted. But CIO Ben Wishart has proved he has the key to change

01/11/2007

Learning from other sectors

John Baldoni reports on how working with technology and management teams from other sectors can boost your organisation’s IT performance

01/11/2007

The Tote's race for business

Bookmakers Tote underwent a total systems overhaul to ensure the odds were on its side in the race for business. Sarah Aryanpur talked to its IT director Bob Broadbridge

22/10/2007

The main attraction

Capital & Regional may be behind entertainment ventures such as Xscape, The Mall shopping centre’s and Sno!zone, but it isn’t just the high-energy projects that are in the spotlight, it’s the technology too.

05/07/2007

The heir apparent

The first thing you should do when you start a new job is look around for your successor and when you have found them, start preparing them to take over your role.” This is what John Varney, outgoing CTO of the BBC believes and practises. He is leaving the BBC after five years of overseeing a massive transformation project and handing over to his deputy, Keith Little, who has been working closely with him for the past 18 months to two years.

05/07/2007

A Database with Destiny

Once upon a time, not so long ago, there was a series of terrible wars. At stake was control of the multi-million dollar database sector. The shadow of the empire of Oracle hung over the market while the rebel forces of Ingres, Sybase and Informix attempted to topple the overlord Ellison through a series of increasingly fraught technology and marketing campaigns. Ultimately, they failed and the rebel forces scattered throughout the rest of the industry as the empire expanded its reach...

29/06/2007

Hard and fast

Less than a fortnight after the closing ceremony for the Melbourne 2006 Commonwealth Games, Brian Nourse, group manager of technology, bid farewell to the majority of his paid IT staff. Cables were rolled and screens packed away. Infrastructure which took three months to rollout was removed in three weeks and the venues returned in original condition. With the bulk of his work completed, Nourse finally had a chance to take stock of the past three years.

20/06/2007

SaaS: up and running

ITN Source is one of the most recent manifestations of one of the most recognisable brands in the UK. ITN has been providing news bulletins for the ITV network and Channel 4 for decades.

13/05/2007

Don’t be frightened of your shadow

Last month we examined the rise of the shadow IT department, users in your company who have embraced consumer technology and are using applications and devices not provided, or necessarily approved of, by the CIO to do their work. The natural reaction of the IT department may be to clamp down and try to destroy it but the likelihood is this will prove futile and may even be counterproductive.

02/05/2007

Outsourcing trailblazer

Sir Brian Pitman knows about success – and failure. Having first joined Lloyds Bank in 1952, he went on to become one of the City’s most celebrated bankers whose advice and leadership led to such plaudits from his peers as being named Financial World European Banking CEO of the year in 1993 and KPMG Business Leader of the Year in 1998.

08/04/2007

No cause for complaint

Complaints are a nuisance, right? Customers on the phone moaning about poor service just get in the way. Your call centre is there to act as the first line of defence against the moaning masses. After all that is what CRM is all about, managing and deflecting customers.

05/04/2007

Open for business

Is database technology a commodity software or vital piece of enterprise infrastructure? Until recently the giants of the database industry would have insisted that the latter definition was correct. But now the winds of change are blowing – it may only be a breeze at the moment, but there is the prospect of a hurricane in the not too distant future. There has been a subtle change of stance by the database market leaders, not a Pauline conversion as yet, but definitely a shift to keep their options open.

03/04/2007

Technology futures

Technology alchemists have been promising to turn base data into golden nuggets of information for the last 20 years. Granted they have had their successes but the path is littered with fool’s gold, alongside genuine gems of information that although beautifully formed, arrived too late and at too great a cost to be of much use.

26/03/2007

Culture shock

A good company culture is not just about how happy your staff feel, it goes to the root of business success

23/03/2007

A rational man

Though newspaper publishers may have sleepless nights worrying about the long term impact of the internet on their business model, there is no doubt it is still a hugely profitable business for the bigger players.

20/03/2007

Power play

Energy efficiency is not merely a green issue or something for your PR department. It is a business problem that is rapidly approaching crisis point

19/03/2007

Strictly business

A business intelligence project should not be a technology initiative. As Janine Milne discovers, it is all about business

top | older >>