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Derek Gannon stepped from IT to COO of newspaper company Guardian News & Media and now moves the company into new horizons. Kevin O'Brien, head of IS at Comet sees networking as the key to the future of the electronics retail giant.
INDUSTRY > Utilities > FEATURES
17/04/2008
Transport for London’s CIO Phil Pavitt makes travellers top priority
Transport for London’s CIO Phil Pavitt’s one aim is to make the traveller top priority, as Mark Chillingworth finds out
09/10/2007
Interview: Humza Malik Strategy Director (ex- UK CIO)
Interview with one of the UK's leading CIOs on what it takes to succeed in a competitive market place.
08/04/2007
No cause for complaint
Complaints are a nuisance, right? Customers on the phone moaning about poor service just get in the way. Your call centre is there to act as the first line of defence against the moaning masses. After all that is what CRM is all about, managing and deflecting customers.
27/03/2007
Hitting the ground running
CIOs need to make their mark in a new job before their honeymoon period ends. CIO UK provides an essential guide for success in your first 90 days
20/03/2007
Power play
Energy efficiency is not merely a green issue or something for your PR department. It is a business problem that is rapidly approaching crisis point
15/01/2007
Under the influence
Without it, you will never get anything done. Four veteran US CIOs share some tried and true techniques for convincing colleagues to agree to change.
15/01/2007
Not ready for the graveyard
To paraphrase Mark Twain, rumours of the death of IT departments have been greatly exaggerated. A recent prediction by Gartner has stirred up the debate again
14/01/2007
Intelligent design
It does not matter how much data you have about your customers if you cannot turn it into actionable information intelligence. CIO UK investigates how business intelligence can help IT leaders understand their customers
23/04/2006
