Informing the UK's business technology leaders

Insight

Customer experience management becomes a CIO priority

Insight

Strategy

Customer experience management becomes a CIO priority

Nobody can ignore the importance of customer experience management - while the wave is hitting almost every industry, its amplitude varies from sector to sector

An increasing number of companies are moving away from product differentiation, and are instead focusing on customer experience as their…

Blockchain - a disruptive force for good?

Insight

Strategy

Blockchain - a disruptive force for good?

Standard Chartered Chief Innovation Officer Anju Patwardhan on the threats and opportunities facing financial services

Standard Chartered Chief Innovation Officer Anju Patwardhan on the threats and opportunities Bitcoin and blockchain represent to the…

By Anju Patwardhan | 29 July 2015

Leveraging secure mobile content collaboration

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Mobile

Leveraging secure mobile content collaboration

CIOs are stepping up their efforts to maximise enterprise workforce productivity

Mobile working is now a mainstream reality for global enterprises and the benefits that mobilising key workers can bring in term of improved operational efficiency, agility and responsiveness are well understood by CIOs operating across almost all key verticals.

Renegotiating outsourcing contracts - Advice for CIOs

Insight

Outsourcing

Renegotiating outsourcing contracts - Advice for CIOs

Changing business needs are forcing IT leaders to renegotiate their IT outsourcing contracts sourcing portfolios.

As business needs and the new technologies required to support them evolve an an increasing pace, outsourcing contracts signed just a…

By Stephanie Overby | 28 July 2015

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