The convergence of social, mobile, and cloud IT infrastructure (SoMoClo as termed by the Aberdeen Group) provides the opportunity for radical business transformation and resource realignment.
- Part 1 of this four-part series provided an overview of the SoMoClo concept, and its implications for IT;
- Part 2 looked at cloud technologies and services as the SoMoClo core; and
- Part 3 was on social technologies and their role in communications and collaboration in SoMoClo.
In this section, we will look at the essential role that mobile technologies play.
The notion of a client in the classic client/server model is dissolving: the endpoint is now the user, whose identity, activity, and access permissions are managed in the cloud.
The customer, the enterprise knowledge worker, and the channel partner may all be presumed mobile; that is, tied to neither a specific location nor device.
The allure of this transformation is in the competitive differentiation that comes from process efficiency and streamlined workflow. But is IT ready?
The SoMoClo framework is instructive in that it’s a roadmap for how to get there — to a unified social, mobile and cloud strategy — from here, whatever stage your IT infrastructure is in, in the continuum from disparate to converged (Figure 1).
Figure 1: SoMoClo Converged Infrastructure
In this SoMoClo view, whether the user is accessing the cloud and collaborating with others through social connections on a smartphone, tablet, laptop, or desktop becomes moot.
Not irrelevant, because managing identity, access, security, and compliance requires visibility to, and control of, the actual physical device; but is less and less the defining characteristic of the interaction.