The annual CIO roll-call of companies, both established market leaders and young pretenders, which are likely to make a mark during 2013.
The list has been compiled by CIO UK’s contributors and analysts:
Actual Experience http://www.actual-experience.com/
The business services model emerges... Bath based Actual Experience was launched in 2009 by David Page with co-founder Professor Jonathan Pitts from Queen Mary College, London. At its core is an understanding of how users respond to on-line services. This is gained by using analytics to extract meaningful data which can then allow an operator to best respond to real user needs. The key lies in identifying and so addressing user’s perceptual issues about their experience, rather than concentrating effort on purely technical measures of performance. If service providers are to win the competitive battle for service quality, here is a young company providing some useful firepower.
CIO’s observers have mixed views about America’s almost largest corporation. Apple has dominated mobile in recent years and it certainly encapsulates what BYOD is about; Users love Apple products and many CIOs are also impressed with their product’s security. And of course, historically, the company has been good at refreshing itself. Nonetheless, Apple has missed a couple of beats with lacklustre iPhone 5 and iPad Mini launches. The next couple of devices they release will either claw back a leadership product position or prove that Steve Jobs is irreplaceable as Apple’s technical visionary.
This is a young venture (recently floated on AIM) which provides a growing series of specialist services exchange platforms online. So far the company has set up exchanges in design, marketing, content, art, innovation technology, legal and accounting markets. Each of these exchanges is designed to provide a marketplace and then speed the commerce process (from a customer’s original requirements through proposition, sorting and selecting, pitching and so through to a closed deal) in its chosen business sector.
Not strictly a company, but this government initiative and associated vendor will creates an open marketplace for government procurement through its G-Cloud ‘product’. Our observers think this could have a huge impact on IT sourcing. Of course the first aim of G-Cloud is to begin to change buying patterns (and vendor pricing) in the public sector. But beyond that perhaps it will start to influence commercial vendor pricing models as well?