1. Tips on managing IT outsourcing: Check portfolios
Researching suppliers is vital for CIOs to help ensure their services will suit the business needs.
IT suppliers should have a portfolio of work with previous clients, achievements and experience they have as a company. This can help determine what support, services and areas of expertise CIOs need in order for the business to grow.
CIOs should have a shortlist of suppliers. They can narrow down candidates through preparing questions beforehand and asking companies for references.
CIOs can shortlist their suppliers through browsing company websites, reading annual reports and press releases which can help determine if the outside supplier can align with their business strategy.