CIOs are used to having users scattered to the four winds, but how about having chunks of your IT department floating around on the high seas?
This is just one of the issues that faces Haydon Williams, IT director at Carnival UK. The company operates cruise ships under the Cunard and P&O brands and is part of the larger Carnival group, which comprises eight cruise operating companies and eighty five ships.
His department comprises 75 people in four areas: Services, Infrastructure, Systems and Projects. It looks after the IT requirements of the offices, the ships, remote offices, remote staff and some 750 mobile phones. Because of the international nature of its business, many of the operational departments need to be on call out of office hours.
Williams, who has been with Carnival UK for ten years, says, "the always changing systems and their diversity makes the job interesting, with many challenges as the ships move around the world."