Management by topic
Supplier management
Managing negotiations, contracts and relationships with outsourced service and technology providers is an essential part of the CIO's skill set. As organisations increasingly look to place the delivery and responsibility for services such as desktop support and application development with outsourced providers, drawing up effective contracts and negotiating terms and conditions is an essential part of the CIO role.
Latest Supplier management news
Post Office seeks £180m framework for delivery of IT
Wants to transform the organisation
English, Welsh Police investigate £3.5bn shared services deal
A transformation services framework agreement, worth up to £3.5 billion in total and including IT, is being offered to police forces across the England and Wales.
Government ignores calls for investigation into IT cartels
MPs say government still hasn't grasped the full extent of the IT procurement problems
Essex Police signs £400m framework deal open to all forces
For crime, intelligence and defendant management system
Welfare to Work programme hit by IT delays
System rollout problems affect tracking of scheme participants
DWP reappoints HP on desktop deal for £316m
The Department for Work and Pensions (DWP) has reappointed HP on a £316 million hardware framework deal, known as Desktop 21.
Cloud computing drives vendor lock-in says Dell
The move to cloud computing is undoing a lot of the good work that IT managers have done over the past decade to enable solutions based on open standards that can be built, supported and replaced, regardless of vendor.
Co-operative Bank renews services deal for IT transformation
The Co-operative Bank has renewed an IT services contract with Steria, as it continues on a £700 million transformation programme.
School laptops scam has procurement lessons, says BESA
An investigation into a school laptop leasing scam highlights the need for head teachers to become professional purchasers, according to the British Educational Suppliers Association (BESA).
FBI chooses Accenture to modernise its HR systems
IT outsourcing company Accenture has been awarded a Blanket Purchase Agreement to install an enterprise resource planning (ERP) system, to support the FBI’s Human Resources Information System (HRIS).
Supplier management in depth
CIO Profile: P&G's Dave Ubachs on supplier management and mergers
Global integration projects require epic scale supplier relationships
Dave Ubachs deals with the world's biggest suppliers on a global scale. For many, he is their number one customer. more...
CIO Profile: Tony Pusey of Trinity Mirror on the switch from paper to pixels
For the newspaper business, it's a case of embrace tech or die
Few industries have been altered by technology quite as much as publishing, and media-savvy CIOs are leading the reinvention more...
Contracting is a liability
Deciding who is liable for what is the sticking point of many an IT contract, but a balance can be found
Deciding who is liable for what is the sticking point of many an IT contract. A balance can be found more...
NHS CIOs: Why is 2015 is your Year Zero
NHS CIOs need to start thinking about their post-NPfIT world now
The National Programme for IT is grinding to a halt, it will take some time for existing contracts to come to an end. NHS IT leaders need to be thinking now about what will replace them more...
CIO Profile: Newham Council's Geoff Connell on the borough's 2012 transformation
Making the most of the Olympic Games and beyond
The veteran IT boss of one of the most disadvantaged boroughs in London is positive that its fortunes are on an uptick more...
CIO Profile: Thomson Reuters' Jane Moran on application rationalisation
For the financial information giant, supplier relations are a key factor in its recent merger
Thomson Reuters CIO explains the technology strategy behind the recent merger more...
CIO Profile: May Gurney's Ian Cox on contract management
The essential services company IT boss
Ian Cox's experience in facialities management has helped him engage non-IT executives at May Gurney in the technology projects that have helped the company's growth more...
Free and radical
Public-sector IT needs to shake off rigid contracts and enter a brave new world of innovation
Public-sector IT needs to shake off rigid contracts and enter a brave new world of innovation more...
Too much obliged?
Service providers often use customer responsibilities lists to make unreasonable demands of their clients
Service providers often use customer responsibilities lists to make unreasonable demands of their clients more...
IT Matters. Again
Businesses are spending again on IT
In times of uncertainty, businesses are spending again on IT, says Richard Hammell, Lead Partner for Deloitte Analytics more...
Related Supplier management articles
Analysis
Making the most of licence flexibility
Moving towards a dynamic infrastructure based on virtualisation or cloud computing can make licence management difficult to understand and master says Andrew Buss of Freeform Dynamics more...
Opinion
SMEs must go global for outsourcing
Offshoring needn’t be the sole preserve of big players: small technology companies can enjoy the benefits of ‘brain extension’ as both clients and suppliers more...
Debate
Is an IT background an impediment for CIOs?
Having previous form in the server room could actually count against you in the eyes of employers wanting an IT head of department. But once in the job, how important is it to have an interest in technology? more...
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