Management by topic
Supplier management
Managing negotiations, contracts and relationships with outsourced service and technology providers is an essential part of the CIO's skill set. As organisations increasingly look to place the delivery and responsibility for services such as desktop support and application development with outsourced providers, drawing up effective contracts and negotiating terms and conditions is an essential part of the CIO role.
Latest Supplier management news
Morrison add £200 million to IT investment
WM Morrison is planning to invest a further £200 million in rejuvenating its IT systems over the next three years.
CA acquires Nimsoft in cloud computing services extention
CA inks a deal to acquire for $350 million Nimsoft, an IT service management player with customers in the managed service provider market.
BlackBerry internet connections drops out for UK users
Some BlackBerry users in North America and the United Kingdom said they experienced data outages earlier this week on Wi-Fi-equipped BlackBerries when not connected to Wi-Fi.
Google buys DocVerse increase its range of apps
With its acquisition of DocVerse, Google is offering an online component to Microsoft Word before Microsoft does so itself.
Virgin angry at BBC Trust Project Canvas investigation
The chief executive of Virgin Media has slammed the BBC Trust's consultation of the Project Canvas project as "shameless whitewash".
BSkyB case 'yesterday's chip paper', says HP-EDS UK boss
The UK boss of the former EDS has described details of the BSkyB outsourcing case as "yesterday’s chip paper" and cast doubt on suggestions that the verdict will lead to significant changes to the way companies and services partners run IT services contracts.
Child support agency works to improve case processing
The Child Maintenance and Enforcement Commission has agreed a series of large framework contracts with providers including IBM, Capita and Steria.
Barclays Wealth invests £230m in IT revamp
Barclays Wealth plans to spend approximately £230 million overhauling its technology and infrastructure, it has been confirmed, as part of a bid to grow the business dramatically over the next five years.
Conservatives call NHS IT a 'stitch up'
The Tories have accused the government of trying to renegotiate its contracts on the £12.7bn NHS IT programme to make it difficult for a future government to fundamentally alter the scheme.
Sky secure another HP £70m payment
HP has been ordered to make a further interim payment of £70 million to broadcaster BSkyB, over a failed EDS software implementation.
Supplier management in depth
Why IT vendors must raise their game
CIO tells vendors to listen and understand
Suppliers need to spend more understanding the value chains of prospects to win deals more...
Global banking brands need to re-think attitudes to IT
Time for banks to deliver IT value
Banks should be looking at outsourcing, managing suppliers and sharing resources in order to restore their fortunes more...
BBC CIO Tiffany Hall is setting standards and building platforms
Auntie opens up
The BBC opening up to suppliers, viewers and staff. more...
The CIO Questionnaire: David Ivell, CIO of Royal Botanic Gardens, Kew
Green fingers
Kew Gardens, the gem of the national gardning obsession is not afraid of technology and recently signed a new deal with Oracle. The CIO explains his motivations. more...
Analysis: the £200m BSkyB litigation win over HP EDS
The lies, the costs and the dog with the MBA
The BSkyB judgment by an English court against EDS could have significant implications for the IT industry. It also shows where to go if you want to get your dog an MBA. more...
Why the UK’s Victorian canals rely on IT
Liquid assets
British Waterways has helped change the face of the nation’s canal network. Head of ICT Richard Walsh explains the role of technology in the operation of today’s waterways more...
London Zoo go wild with CRM lifecycle
Natural selection
Zoological Society London IT boss Nick Napier explains how IT is delivering greater value to customers, members and the planet's rare beasts. more...
Supplier management is key to clothing retailer JD Williams CIO
Supersize me!
Supplier management is key to Neil McGowan, CIO of fast-growing clothing retailer JD Williams more...
The CIO Questionnaire, Owen Powell of the Arts Council
For arts sake
Owen Powell puts the digital into the national arts world, he’s a very people motivated leader and enjoys discussing issues around motivation and leadership. more...
Turnaround strategies for the CIO
How to spot early signs of failure and what to do if failure finds you first
Some people in life are natural born problem-solvers. If they’re good at it, then in commercial terms they become expensive hired guns – risk takers who see themselves as agents of change. more...
Related Supplier management articles
Analysis
Infrastructure consolidation – time to look at supplier strategies?
Research results obtained by Freeform Dynamics towards the end of 2009 shows that, despite the considerable efforts of vendors to promote the benefits of ‘consolidation’, organisations of all sizes continue have large numbers of servers in their estates. more...
Opinion
Verify the skills of IT consultants
Consultants can be invaluable, but if you do call in the experts, make sure you’re getting the skills you’re paying for. more...
Debate
Engineering an approach to BPM
Natarajan moved into IT from engineering and discussed with CIO the lessons he learnt as an engineer which he now applies to process management in the IT world. more...
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