UBS fined £8m over data failures

Bank made unauthorised trades with customer money

The Financial Services Authority has issued an £8 million fine to UBS, after system and control failures at the bank enabled employees to make unauthorised trades using customer money.

The unauthorised transactions, from the UBS London-based wealth management division, used money from 38 customer accounts. They took place in 2006 and 2007, and only came to light after a whistleblower at the bank raised concerns.

UBS, which is shedding 8,700 jobs globally during the recession, has paid over $42 million (£25.3 million) in compensation to customers affected by the problems. As many as 50 unauthorised transactions a day were being executed, it found in an internal investigation, usually involving foreign exchange products and precious metals.

The FSA said UBS had “failed to manage and control the key risks” associated with its wealth management business model. In spite of several warning signs that the bank’s systems and controls were inadequate, it did not implement “effective remedial measures”.

The regulator also criticised UBS for failing to properly supervise its customer-facing staff.

Margaret Cole, FSA director of enforcement and financial crime, said the penalty was “one of the largest fines we have levied”, warning other banks they faced “severe” consequences if they made similar failures.

Registration is free, and gives you full access to our extensive white paper library, case studies & analysis, downloads & speciality areas, and more.

"These employees were able to take advantage of UBS' inadequate systems and controls, giving them free rein to make unauthorised trades with customer money that they were then able to conceal,” she said.

In a separate incident two months ago, Barclays Capital was fined £2.45 million by the FSA for inaccurately reporting nearly 60 million transactions as a result of "serious weaknesses" in its data feeds.



Email Updates

CIO Newsletters: Expert insight, advice and tools for technology, business, leadership and the CIO career.


Email this article to a friend or colleague:


PLEASE NOTE: Your name is used only to let the recipient know who sent the story, and in case of transmission error. Both your name and the recipient's name and address will not be used for any other purpose.


CIO White Papers

The challenge of strategic alignment

Recent research also shows that many organisations give too much prominence to internally generated KPIs – controlling the controllable – rather than looking outwards at threats and opportunities on the horizon which can ultimately be far more influential on performance.

Unlocking the benefits of Google Apps

Download this whitepaper to learn more about how you can save time and money by migrating from Microsoft Exchange to Google Mail.

Enterprise communications and collaboration in a fast changing world

A business briefing for C-level execs. on how integrating a range of technologies - including unified comms, SOA, virtualisation and cloud computing _ can transform the productivity and profitability of large enterprises.

The changing role of communications in IT architecture: Implications for CIOs, Architects and Developers

Discussing communication evolution, emerging business cases, future proofing, development options and migration paths


CIO UK - Business - Technology - Leadership

Oracle White Paper

Differentiate your company with complete CRM

Focused on productivity and empowerment and leveraging the natural rhythms people work

What defines Complete CRM? How businesses can better engage customers and users, manage customer transactions, and analyse results to adapt and take advantage of changing business and economic circumstances.

Read more


Advancing the security operations function

Traditional security operations programs, centered primarily on SIEM, have been long understood to be one of the most effective security investments an organisation can make. However, many organisations are finding that today’s high-risk environments are requiring more than just basic operations in order to effectively reduce risks. This white paper discusses a number of guidelines and considerations for implementing a more advanced approach to security operations.

Download the whitepaper

Trend Micro

Virtualisation - The 'black hole' of security?

Covering the set of issues, ideas and perceptions discussed during a recently held debate about the effect of virtualisation techniques on organisational security. This paper provides a comprehensive account of all the subject matters debated and concludes with key takeaways and IDC recommended actions.

Download the whitepaper




* *