CFO Expectations of IT


Follow us





Lloyds goes back into red despite IT integration progress

Banking group counts the cost of misselling payment protection insurance (PPI)

Lloyds Banking Group has predicted a pre-tax loss of £3.4 billion in the first quarter, despite continuing to make good progress with its IT and business integration programme.

It comes just few months after the bank reported an impressive turnaround in profit for its 2010 financial report, which was driven in part by cost savings achieved through consolidation of its IT.

In the Q1 2011 report today, the company said that it was making “continued strong progress” on the programme to integrate Lloyds TSB with HBOS (Halifax Bank of Scotland) following the merger of the two companies in January 2009.

Registration is free, and gives you full access to our extensive white paper library, case studies & analysis, downloads & speciality areas, and more.

It also said that the integration programme was delivering annual, extrapolated, cost savings of £1.57 billion at the end of March and that it was “on track” to deliver £2 billion of cost savings and other operating efficiencies by the end of the year.

However, these savings have been offset by the £3.2 billion provision the bank has been forced to make for compensating customers who were missold payment protection insurance (PPI), following a High Court ruling.

Lloyds said that it incurred one-off integration costs of £333 million in the first quarter of 2011, a 12 percent increase from December 2010, which brings the total cost of integration to £3.08 billion. This covers IT, business costs of implementation and redundancies.

The bank has so far cut 22,000 jobs in two years, according to trade union Unite’s figures, with the most recent reduction made in April of 325 back office jobs.



Email Updates

CIO Newsletters: Expert insight, advice and tools for technology, business, leadership and the CIO career.


Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story, and in case of transmission error. Both your name and the recipient's name and address will not be used for any other purpose.


CIO White Papers

The cloud 2015 vision

Cloud computing is an important transition and a paradigm shift in IT services delivery - one that promises large gains in efficiency and flexibility at a time when demands on data centers are growing exponentially. The tools, building blocks, solutions, and best practices for cloud computing are evolving and challenges to deploying cloud solutions need to be considered.

The consumerisation of technology

iPads are the must-have fad. Android is the rising mobile platform -- Everywhere you turn, the news is about personal, smart, mobile devices and their impact on business and on IT.

Big data analytics

Broadly, there are two ways to think of Big Data technologies. The first is as an extension of what many organisations are already doing with business analytics. Gaining insight from business information is something that has been happening for decades, but the challenges and opportunities are now greater than ever before.

Virtualisation: benefits, challenges and solutions

The majority of organisations have already implemented server virtualisation and most intend to implement additional server virtualisation during the next year. The primary factors driving the movement to deploy server virtualisation are cost savings and the ability to dynamically provision and move VMs among physical servers. There are however, a number of significant challenges associated with server virtualisation.


CIO UK - Business - Technology - Leadership

On Demand Webcast
Analyse Data In Real Time


Increasingly businesses require the ability to analyse information quickly. Find out how to handle growing data volumes more efficiently while reducing the cost of managing your organisation's IT landscape

Watch now

SAP Logo

What do CFOs expect from IT?


Watch our sister publication's latest webcast.
Hear a case study from the Guardian News and Media's Technology Director, Andy Beale, and join the discussion on the role of the CFO in technology innovation.

Watch Discussion

CFO World webcast in assocation with Google

On Demand Webcast:
Maximising business flexibility with virtualisation


Register for this on demand webcast and find out how technologies can enable cost effective and secure virtualisation from your server deployments.



Watch now

Dell VMware logo


CFO Expectations of IT


* *