Capita IT Services chief leaves after six months

Outsourcing and services giant Capita has seen a series of executive changes.

Mark Quartermaine recruited just six months ago as managing director of Capita’s newly created IT Services operation, has left the company to join Juniper Networks as UK head f operations.

Quartermaine, a former BT Global Services and Azzurri executive, follows operations director Russell Hewitt out of the business. Capita Executive director Mark Wylie will take temporary charge of the IT Services operation.

The departure prompted Veteran analyst Richard Holway to reiterate a question he first raised when Capita announced the creation of its IT services arm earlier this year:

“Why (does) Capita want to compete as a ‘vanilla-flavoured’ IT services company when that part of the market was facing increased difficulties anyway? We all know what Capita is super good at.

Moving from business process services to IT services is just as difficult and fraught with danger as moving from products or telecoms to IT Services.”

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Meanwhile Capita has appointed Credit Suisse's Gillian Sheldon as an "independent non-executive director", with Sheldon joining the company's nomination, remuneration and audit committees from 1 September.

Sheldon is a managing director of Credit Suisse in the investment banking division based in London.

Credit Suisse said Sheldon had "substantial experience of advising boards across a wide range of complex situations and transactions". At Credit Suisse she has been involved in helping along a number of media-related deals.

She joined Credit Suisse in 1997 prior to which she worked in corporate finance at N M Rothschild & Sons. She has a degree in mathematics from Bristol University.

Paul Pindar, chief executive of Capita, said, "Gillian brings a wealth of experience gained from advising clients across a broad range of sectors. Her skills and experience will add further depth and strength to the Capita board."

Capita recently acquired medical assessment and criminal justice support services firm Reliance Secure Task Management (RSTM) for £20 million. RSTM provides forensic medical services, custody support and secure transport services to clients that include the UK Border Agency, the Ministry of Justice, NHS trusts and police forces.