Outsourcing http://www.cio.co.uk/outsourcing/ CIO UK's latest Outsourcing articles http://www.rssboard.org/rss-specification ColdBox Feed Generator - 2.1 http://www.cio.co.uk/graphics/logos/rss_cio_logo.gif CIO http://www.cio.co.uk/outsourcing/ Insurance in the age of agility What are the pressures currently experienced by insurance industry CIOs and CTOs who are required to support business change, differentiation and innovation while maintaining a stable system of records - and all in these times of austerity? http://www.cio.co.uk/insight/change-management/insurance-in-age-of-agility/ Thu, 02 May 2013 15:23:00 GMT webmaster@cio.co.uk (Richard Williams) http://www.cio.co.uk/insight/change-management/insurance-in-age-of-agility/ Outsourcing evolves: Satisfaction increases as motives alter A subtle evolution is underway in the world of outsourcing. Client satisfaction levels are starting to increase; portfolios are starting to be rebalanced; and motives for outsourcing are starting to shift. http://www.cio.co.uk/blogs/it-advisory/outsourcing-evolves-satisfaction-increases-as-motives-alter/ Tue, 30 Apr 2013 15:23:00 GMT webmaster@cio.co.uk (Bryan Cruickshank and Lee Ayling) http://www.cio.co.uk/blogs/it-advisory/outsourcing-evolves-satisfaction-increases-as-motives-alter/ Integrating the sourcing model For today’s CIO, the task of managing multiple sourcing partners has become a full time job. Indeed, due in large part to the recent global economic downturn, organisations are now looking more intently at how to cut costs and improve efficiency - even if it means re-organising processes and services. http://www.cio.co.uk/blogs/it-advisory/integrating-sourcing-model/ Thu, 25 Apr 2013 09:57:00 GMT webmaster@cio.co.uk (Bryan Cruickshank and Gordon Smart) http://www.cio.co.uk/blogs/it-advisory/integrating-sourcing-model/ IT outsourcing relationships buckling under pressure A quarter of IT leaders across Europe are dissatisfied with one or more of their IT outsourcing (ITO) contracts, and 99% would like to renegotiate or retender one of their ITO deals. http://www.cio.co.uk/insight/outsourcing/it-outsourcing-relationships-buckling-under-pressure/ Tue, 23 Apr 2013 15:01:00 GMT webmaster@cio.co.uk (Derek du Preez) http://www.cio.co.uk/insight/outsourcing/it-outsourcing-relationships-buckling-under-pressure/ Paul Smith IT chief Lee Bingham ahead of insourcing trend Pre- and post-London Olympics the world has been covered in British design. Union Jacks, the original Alec Issigonis Minis and the Rolling Stones seem to appear on T-shirts, bags, posters and other accessories no matter where in the world you are. But this is no new Cool Britannia boom – British company Paul Smith has been championing home-grown design and has become a world leader in fashion, design and retail since its iconic founder formed his company in Nottingham in the late 1960s and opened his first shop in 1970. http://www.cio.co.uk/profile/lee-bingham/23-4-2013/ Tue, 23 Apr 2013 14:37:00 GMT mark_chillingworth@idg.co.uk (Mark Chillingworth) http://www.cio.co.uk/profile/lee-bingham/23-4-2013/ GE CIO Neil Dyke - Achieving singularity from disparate arms It may not be a British company, but the General Electric Company – better known as GE – is critical to the British economy. The UK is the second largest employee base for GE after the US. In the Mayfair office of corporate CIO Neil Dyke is a pair of maps that show the scope of his role – one is of Africa and the other of the UK, the latter showing GE’s sites in places such as Truro in Cornwall, the Midlands, Wales, Scotland and of course the London HQ. http://www.cio.co.uk/profile/neil-dyke/22-4-2013/ Mon, 22 Apr 2013 10:53:00 GMT mark_chillingworth@idg.co.uk (Mark Chillingworth) http://www.cio.co.uk/profile/neil-dyke/22-4-2013/ TalkTalk fined £750,000 by Ofcom over silent marketing calls Ofcom has fined TalkTalk £750,000 for making an excessive number of abandoned and silent calls to potential TalkTalk customers in 2011, through two of its outsourced call centres. http://www.cio.co.uk/news/outsourcing/talktalk-fined-750000-by-ofcom-over-silent-marketing-calls/ Thu, 18 Apr 2013 14:31:00 GMT webmaster@cio.co.uk (Antony Savvas) http://www.cio.co.uk/news/outsourcing/talktalk-fined-750000-by-ofcom-over-silent-marketing-calls/ TfL to outsource transport modelling contract Transport for London (TfL) is searching for a supplier to provide transport modelling software on behalf of the Greater London Authority. http://www.cio.co.uk/news/outsourcing/tfl-outsource-transport-modelling-contract/ Thu, 18 Apr 2013 10:17:00 GMT webmaster@cio.co.uk (Antony Savvas) http://www.cio.co.uk/news/outsourcing/tfl-outsource-transport-modelling-contract/ Tata reports growth despite uncertain outsourcing market India's Tata Consultancy Services reported strong first quarter revenue and profit growth, despite indications that the outsourcing market is still uncertain. http://www.cio.co.uk/news/outsourcing/tata-reports-growth-despite-uncertain-outsourcing-market/ Wed, 17 Apr 2013 16:21:00 GMT webmaster@cio.co.uk (John Ribeiro) http://www.cio.co.uk/news/outsourcing/tata-reports-growth-despite-uncertain-outsourcing-market/ Infosys profit drops in 'challenging' market Indian outsourcer Infosys saw its profit drop even as revenue grew in the first quarter, as margins were hit by staff salary increases, and investments and acquisitions by the company in new technology areas and markets. http://www.cio.co.uk/news/outsourcing/infosys-profit-drops-in-challenging-market/ Fri, 12 Apr 2013 09:42:00 GMT webmaster@cio.co.uk (John Ribeiro) http://www.cio.co.uk/news/outsourcing/infosys-profit-drops-in-challenging-market/