Outsourcing
BT Group CIO Al-Noor Ramji is helping the telco bounce back
Going back to the source
Al-Noor Ramji is helping the telco bounce back with a re-evaluation of outsourcing part of the agenda more...
Outsourcing Indepth
Government IT: why getting it right matters
Policy could kill IT innovation
The government must stop making excuses and get to grips with the way it runs IT before innovation dries up in Britain, argues the CEO of software company Erudine more...
Capgemini Amazon EC2 service may convince CIOs to embrace cloud computing
Several tech companies now support the Amazon.com Web services, though at different levels
Several tech companies now support the Amazon.com Web services, though at different levels more...
Outsourcing costs set to drop in 2010
But at what cost?
Outsourcing prices dropped overall in 2009, and industry watchers expect the downward trend to continue next year. more...
Insurance CIO James de Watteville knows how to tackle hard projects
Emergency service
RSA CIO James de Watteville knows how to tackle hard projects and has a personal angle on improvements to the insurance industry more...
CIOs must change the outsourcing debate between clients and providers
Expectations must be balanced
For too long, outsourcing buyers have been led to believe they can have it all. more...
Rentokil Initial CIO says Google cleans up IT mess
Leading a global clean-up
Rentokil Initial’s aggressive M&A strategy had left its IT systems a mess, but by applying global standards including Google Apps, CIO Bryan Kinsella is untangling the chaos. more...
Building management IT system keeps Eiffel Tower on top of the world
Keeping the Eiffel Tower up and running using a compute-based maintenance management system
Few buildings represent a city, and indeed an entire country, as the Eiffel Tower denotes Paris and France. more...
Managed services can reduce printing and paper budgets
Bleeding red ink
Reams of wasted paper and uncollected printouts are the stuff of nightmares for budget holders, but managed services and a helping of common sense can take vast amounts of cost out of business printing more...
Cutting costs to keep value
Inside view: Baringa Partners offer advice on budgeting
Cost-cutting has become a major focus and belts are being tightened across the board, but it needn't mean the end of the road for IT projects. more...
Outsourcing news
Conservative Party peer and Essex outsourcing leader in expenses scandal
Lord Hanningfield, driving force behind deal with IBM, resigns
Lord Hanningfield, the council leader who championed a multi-billion-pound outsourcing deal with IBM for Essex County Council, has resigned today amidst the MPs expenses scandal. more...
FirstGroup green light application development deal
Centralises customer information supply systems
FirstGroup, the transport operator, has signed an application development, installation and support contract with Atos Origin. more...
Shell standardising back office to save $3bn
Job cuts also on the horizon, potentially affecting IT staff
Royal Dutch Shell is driving forward an aggressive standardisation, simplification and offshoring programme in an effort to slash $3 billion (£1.9 billion) from costs. more...
HP-EDS ordered to pay BSkyB £200m interim payment
High price of over-selling your abilities
HP-EDS has been ordered to pay BSkyB £200 million in an interim payment following its legal battle with the broadcaster over a failed CRM implementation. more...
BSkyB agreements failed to protect EDS from its own salesman
Salesman causes £200m damages with ‘Weak wording’
Weak wording in EDS’ agreements with broadcaster BSkyB left the IT supplier entirely unprotected from statements it made in a sales pitch, according to legal experts. more...
British American Tobacco ignite application support deal
Drive to slash costs and standardise support
British American Tobacco has signed a deal with Indian outsourcer Wipro for application services, as it proceeds with massive IT standardisation project. more...
BSkyB victory over HP-EDS will change outsourcing forever
Everything could change now, says National Outsourcing Association
The victory by BSkyB in its £709 million court case against HP-EDS represents a serious threat to current outsourcing practice, and will fundamentally change project management. more...
BSkyB wins landmark lawsuit against HP-EDS
Outsourcing 'will change' as a result
BSkyB has won at least a substantial part of its £709 million lawsuit against EDS, over a failed £48 million customer system implementation. more...
Financial IT contractors struggling to find jobs
Projects mothballed or cancelled
The number of financial services IT contractors offered work more than halved last year, according to pre-employment screening firm Powerchex. more...
IT hiring in India growing again
Is the recession making outsourcing more attractive?
Indian IT companies have started adding thousands of employees after a year of relatively flat growth. more...
