TECHNOLOGY > Outsourcing



Recent Articles

Lancashire ICT leaders measure up against outsourcing

Measure by measure, in-house can be more effective
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Cloud computing: Tales from the front

While CIOs begin to embrace the emerging technology of cloud computing, experts say IT staff will be more likely to resist, says Bill Snyder.
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HP and IBM combine datacentre strengths

The two biggest computer companies in the world – IBM and HP – are proving they can save on datacentre space and energy through the power of consolidation
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Former ICI IT boss Richard Sykes sees cloud computing creating a ‘Services 2.0’ culture

After having helped bring business discipline to IT and outsourcing at ICI, Richard Sykes sees cloud computing creating a ‘Services 2.0’ culture
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Is outsourcing really outsourcing or distress sourcing?

In the rush to cut costs now many organisations are storing up problems for the future
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Beware outsourcing operations it’s no one-way ticket to financial paradise

Outsourcing operations to far-off lands may seem like a one-way ticket to financial paradise. But, as Geraldine Fox explains, taking shortcuts could lead to a hellish situation
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Fix and mix approach to offshoring

An optimised blend of onshore and offshore operations often delivers the best long-term results to a business
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Outsourcing predictions for 2008

From India to Eastern Europe what are the key outsourcing factors to consider
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Is innovative outsourcing a pipe-dream?

Debate over whether innovation and outsourcing are ever really compatible.
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Gordon Lovell-Read's CIO Lessons

How to hit the ground running
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Latest Concern Articles

Resource Management > Social networking stands to benefit businesses

It’s not just Facebook

Business Alignment > Clouds and Storms: Nicholas G Carr on cloud computing

Nicholas G. Carr once caused a rumpus by questioning the importance of IT, but as his latest book hits the shelves, is he showing signs of backing down?

Infrastructure Refresh > A balanced relationship with vendors helps

A bit of give and take would help IT vendors and their customers understand each other better, says Andy Hayler

Managing Change > Essential reading, books every CIO should have

Breaking down the walls

Managing Budgets > The Customer Experience is Key to the Future for IT Support

Fix rates moved from 21 per cent in 2001 to 60 per cent in 2007

Managing Customers > Richard Sykes: Services at a crossroads

The term “services” has been stretched too far, says Richard Sykes, but its meaning will soon become much more significant

People Leadership > Interim CIOs are on the rise

Guns For Hire

Board Politics > Why has ITSM taken so long to become popular?

IT service management skills are going global

Compliance > CIOs are forced to go green

Under pressure: 10 sources pushing CIOs to go green

Security > Enterprise content management is a way to handle corporate governance

Finding the smoking gun

Latest News

CIO News View: GMail outage provides weapon for cloud-haters

Media lines up to undermine web-based systems

TfL dumps £100m per year Oyster contractor

Transport for London (TfL) has announced it will end its £100m a year contract with TranSys, the consortium in charge of maintaining the Oyster card system.

Britvic inks applications development deal with Atos Origin

Britvic has signed a three year application development and support deal with Atos Origin, as it tries to cut costs and improve IT service levels.

First UK ID card contract with Thales worth £18m

Thales has won a four-year contract worth £18 million for the UK's national ID card programme, which aims to keep closer track of its citizens to cut down on crime and fraud.

CIO News View: Outsourcing’s win-win formula for success

Outsoucing companies have emerged as the cash cows of technology services

more news»

Articles In Other Technology Areas

Business Applications > Fiat is alive and kicking thanks in part to tech policy

Collaboration, agility and virtualisation were crucial ingredients in Fiat’s revival and, says Mike Altendorf, can make any project run more smoothly

Infrastructure > High travel prices leading to more web, video conferencing

Flying could become a thing of the past as web and video technology finally takes off

Internet/eCommerce > Business Analysts: A key to success

Make the most of your BA’s, they could open new doors for your enterprise

Communications > Organisational Skills to Implement SOA

Cultural issues can damage SOA plans, CIO UK explains how to avoid them

Databases > The second age of e-discovery

Good governance – and the law – mandate that companies invest in e-discovery solutions for tracking down messages and files in the event of a probe

Mobile IT > How to embrace millennial’ workers

Is it possible for established CIOs to embrace the new tech-savvy ‘millennial’ workers and bring the workplace up-to-date using the latest consumer IT trends?

Security > Watch worker activity to predict software demands

CIOs need to monitor the behaviour of employees to predict software requirements

Storage > Microsoft Silverlight shines through

Google’s App Engine, a new version of Microsoft Silverlight and the 3G iPhone catch Mike Altendorf’s attention – but one really made an impression