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CIO Magazine April 2008 talks to Phil Pavitt, CIO of Transport for London on how he aims to harness technology to serve Londoners, travellers and visitors to the Olympics in 2012. Outsourcing guru Dr Richard Sykes discusses the future of cloud computing and its ability to provide a service revolution, dubbed Service 2.0.
TECHNOLOGY > Outsourcing
Outsourcing
Recent Articles
Cloud computing: Tales from the front
While CIOs begin to embrace the emerging technology of cloud computing, experts say IT staff will be more likely to resist, says Bill Snyder.
more features»
HP and IBM combine datacentre strengths
The two biggest computer companies in the world – IBM and HP – are proving they can save on datacentre space and energy through the power of consolidation
more features»
Former ICI IT boss Richard Sykes sees cloud computing creating a ‘Services 2.0’ culture
After having helped bring business discipline to IT and outsourcing at ICI, Richard Sykes sees cloud computing creating a ‘Services 2.0’ culture
more features»
Is outsourcing really outsourcing or distress sourcing?
In the rush to cut costs now many organisations are storing up problems for the future
more expert advice»
Beware outsourcing operations it’s no one-way ticket to financial paradise
Outsourcing operations to far-off lands may seem like a one-way ticket to financial paradise. But, as Geraldine Fox explains, taking shortcuts could lead to a hellish situation
more expert advice»
Fix and mix approach to offshoring
An optimised blend of onshore and offshore operations often delivers the best long-term results to a business
more features»
Outsourcing predictions for 2008
From India to Eastern Europe what are the key outsourcing factors to consider
more features»
Is innovative outsourcing a pipe-dream?
Debate over whether innovation and outsourcing are ever really compatible.
more features»
Gordon Lovell-Read's CIO Lessons
How to hit the ground running
more features»
Granger: The final word
Departing director general of NHS IT, Richard Granger, talks exclusively to CIO UK about the controversial programme, its progress and the bruising media coverage
more features»
Latest Concern Articles
Board Politics > Five things Don Tapscott has learned about collaboration
Wikinomics author and consultant Don Tapscott believes that transparency is power and that the benefits of collaboration outweigh its drawbacks, Jarina D'Auria shares his learnings.
Resource Management > How CIOs can enable power users
Employees who take the initiative with new technology that aids creative working should be welcomed, as long as the boundaries are clear, argues Tracey Caldwell
Business Alignment > How enterprise software will look in 2017
Forrester Research vice president Andrew Bartels takes a gamble
Managing Change > Migration management and effective integration for EuroSox
Rapid growth caused by mergers and acquisitions means The Carphone Warehouse is leading the way in compliance and integration issues
Managing Customers > Being an effective CIO means focusing on business just as much as technology
Bruce Goodman, CIO of health insurance firm Humana, explains how he reaped financial results from IT by understanding the bottom line
Infrastructure Refresh > Interview: Douglas Merrill, former Google CIO
Searching for meaning among CIOs
Compliance > Will traditional IT organisations cease to exist by 2012?
Why the end could be nigh
People Leadership > Corporate IT Forum chairman Ian Campbell plots a new course
Uncharted territory
Managing Budgets > How CIOs can deal with projects that have no planned budget or staff resources
No such thing as a free lunch
Latest News
Easyjet struggles with fuel prices, but integration a success
Fuel bill rises as Easyjet lowers IT costs full year results to March reveal
UBS IT staff fear for jobs
Banking giant UBS has announced plans to cut 5,500 jobs.
PwC signs payroll BPO deal with Logica
Accountancy firm PricewaterhouseCoopers has signed a deal for Logica to provide it with business process outsourcing for its payroll services.
Despite outsourcing deals, restructure dents AstraZeneca Q1
First quarter bears the brunt of costs of change at pharmaceutical giant
Croydon signs £83m Capgemini contract extension
Croydon Council has signed an £83 million, five year contract renewal for Capgemini to support its IT and telecoms infrastructure.
Articles In Other Technology Areas
Infrastructure > Eleven cloud computing vendors to watch
A Forrester report reveals the benefits of cloud computing and the eleven vendors topping the competitive cloud landscape, says Laurianne McLaughlin
Communications > Is IT achieving green?
As more and more organisations assess their impact on the planet and opt to go ‘green’, concerns are being raised as to the actual progress being made, if at all? Elana Varon takes a closer look.
Internet/eCommerce > Can the new Google CIO fill Douglas Merrill's shoes?
Executive recruiters and Wall Street analysts think Ben Fried is indeed a good choice.
Security > Cloud-based services are too difficult to measure and justify enterprise deployment
Cloud-based services are too difficult to measure and justify to be deployed by enterprises today, says Janice McGinn
Databases > Software as a service (SaaS) is now on the menu of large companies
Having been the order of the day in small- and medium-sized businesses, software as a service (SaaS) is now on the menu of large companies
Mobile IT > BlackBerry is a handheld dilemma for CIOs
The way organisations introduce new technologies is changing from an instinct-based approach to a choice based on business value, argues Nigel Hughes
Business Applications > Graham Spittle, the IBM wind of change
IBM’s Graham Spittle is not only moving to the commercial side of the business after two decades making software, but also from the famed Hursley campus to London’s South Bank. CIO reports
SOA > Transport for London’s CIO Phil Pavitt makes travellers top priority
Transport for London’s CIO Phil Pavitt’s one aim is to make the traveller top priority, as Mark Chillingworth finds out
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