TECHNOLOGY > Outsourcing > FEATURES

06/06/2008

Lancashire ICT leaders measure up against outsourcing

Measure by measure, in-house can be more effective

02/05/2008

Cloud computing: Tales from the front

While CIOs begin to embrace the emerging technology of cloud computing, experts say IT staff will be more likely to resist, says Bill Snyder.

22/04/2008

HP and IBM combine datacentre strengths

The two biggest computer companies in the world – IBM and HP – are proving they can save on datacentre space and energy through the power of consolidation

22/04/2008

Former ICI IT boss Richard Sykes sees cloud computing creating a ‘Services 2.0’ culture

After having helped bring business discipline to IT and outsourcing at ICI, Richard Sykes sees cloud computing creating a ‘Services 2.0’ culture

13/02/2008

Fix and mix approach to offshoring

An optimised blend of onshore and offshore operations often delivers the best long-term results to a business

28/12/2007

Outsourcing predictions for 2008

Transformation and remote infrastructure management are among the trends for next year in a fast changing industry

22/10/2007

Is innovative outsourcing a pipe-dream?

The cost, pressure and nature of outsourcing restricts innovation says Fecteau. Vendors need to lower expectations or drastically change their outsourcing contracts to feel content.

14/09/2007

Gordon Lovell-Read's CIO Lessons

When Lovell-Read joined Siemens in 2002, there was no CIO in place. For any CIO in a new job it is important to get a handle on the role as soon as possible. These are your priorities for the first few months.

06/07/2007

Granger: The final word

“Stuff goes wrong all the time. You know, computers do fail. But what we’re seeing is a sort of hysterical coverage. What I should be judged on is whether we’re fixing it quickly and ensuring it’s as good as anything else anywhere on the planet. Measure me on those things and I know we will not be found lacking.”

05/07/2007

The best defence

One of the most frustrating aspects of working for somebody else is the dreaded ‘diktat from above’. Diktats are not requests, they are demands. Most workers, when faced with an order to do something they do not understand or support, disconnect emotionally from the task and follow through in lacklustre fashion.

05/07/2007

Just say know

It is a scenario scary enough to induce night sweats in even the steeliest CIO. Your CEO, just back from a conference, strides into your office. Yesterday, he played golf with the vice-president of sales for one of the big IT services companies and now he is telling you that this company could take over most of your IT functions and cut your company’s IT budget in half. Not only that, they can deliver better services levels. After all, it is what they do.

02/05/2007

Outsourcing trailblazer

Sir Brian Pitman knows about success – and failure. Having first joined Lloyds Bank in 1952, he went on to become one of the City’s most celebrated bankers whose advice and leadership led to such plaudits from his peers as being named Financial World European Banking CEO of the year in 1993 and KPMG Business Leader of the Year in 1998.

11/04/2007

All change

Success has many fathers, failure is an orphan. But when it comes to business transformation projects, failure is not an orphan, instead it is unfairly identified as the offspring of the single parent: IT. However, now is not the time to complain about prejudice but to assess how best to approach the biggest project of all. Even a definition of a business transformation project can sound painfully ambitious: “combining strategic, process and organisational change and technology development resulting in substantial financial benefits.”

04/04/2007

A source of concern

If CIOs were to believe everything they hear from vendors, they would think that outsourcing had taken over the world and there were no inhouse IT departments left. While this patently is not the case, it is true to say that the market is growing steadily and evolving as maturity sets in.

29/03/2007

Taking stock

The London Stock Exchange is a global financial powerhouse and IT is enabling its growth

27/03/2007

Hitting the ground running

CIOs need to make their mark in a new job before their honeymoon period ends. CIO UK provides an essential guide for success in your first 90 days

21/03/2007

Moving with the times

The logistics and distribution sector is undergoing rapid change. Companies are using IT to tackle consolidation, rising fuel costs and competitiveness

15/01/2007

Taking the easyJet option

Andy Caddy, IT services director of low cost airline easyJet, explains why the decision to outsource its mission critical website was the obvious choice

15/01/2007

Not ready for the graveyard

To paraphrase Mark Twain, rumours of the death of IT departments have been greatly exaggerated. A recent prediction by Gartner has stirred up the debate again

14/01/2007

At home with Asian tigers

In 15 years, half the world’s wealth will come from India and China. CIOs need to be ready for the opportunities and challenges of partnering with these economic superpowers

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