White papers

Want to know the single most important thing you can do to advance your IT career? This brief, brought to you by Citrix GoToAssist, explores how thinking less about yourself and more about the people around you is the most important thing you can do to advance your IT career. Download the brief to learn: • How to become everyone’s go-to techie • Why focusing on others is good for your career • 3 career suggestions to flat out ignore • And more…

Business analytics provides richer retail intelligence. It combines key retail metrics with industry benchmarks to enable meaningful comparisons across locations, markets and categories. It can identify trends and project possibilities to power better analysis, better decision making and better investments. Download this white paper to find out more...

Download this white paper to explore video analytics systems in depth, including design principles and how they are best for application in bricks and mortar retail environments.

Your brand could lose up to 20% of revenue due to poor customer experiences! Today's customers are ‘plugged in’ 24/7. They demand instant access to information and transactional capabilities when they want them, are savvy when it comes to making purchase decisions, and are not afraid to change brands if a company no longer meets their expectations. How are companies responding to the new environment of rapidly rising customer expectations and disruptive innovations like social, mobile and cloud technologies? Download this exclusive research study to learn why new approaches are needed if organisations are to succeed in customer experience.

Microsoft Enterprise Agreements (EAs) are often viewed as the easiest way to procure and consume software licenses. And in many ways, they are. However, without careful management and good data, organisations can just as easily end up over-spending or leaving their organisation open to compliance risks. To be truly cost-effective, Enterprise Agreements require close and careful management.

Many factors are causing IT organisations to look at their environmental scorecards. The rising worldwide demand for power, inherent complications of power creation and usage, the ongoing debate about global warming, and steady demand for more IT services at less cost are driving more focus on green IT. Download this white paper to to learn how inefficiencies can impact your bottom line.

Download this Forrester report to discover an analysis of four HP 3PAR Storage customer implementations to quantify the efficiency and cost savings achieved over legacy storage platforms. On average, HP 3PAR Storage customers achieved a 10.4 month payback period with a 55% ROI over a 3-year evaluation period and a significant reduction in CapEx and OpEx over that same period as a result of thin provisioning, maintenance costs avoided and labor productivity gains.

One of the key strategies that IT teams are pursuing to reduce capital costs while boosting asset utilisation and employee productivity is the transition to highly virtualised data centres. However, IDC finds that after impressive initial productivity boosts, continuing results often do not meet expectations for further improvements in IT asset use and operational efficiency.