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Ensuring high service levels in cloud computing

Ensuring high service levels in cloud computing

Explore the most pressing challenges cloud computing presents in terms of service level management and how to overcome obstacles

The purpose of this white paper is neither to extol cloud computing’s virtues nor to write it off, but rather to focus on what is happening today, and what some of the practical implications for today’s enterprises and service providers will be. Today, the reality is that many organisations are either using or delivering cloud computing services or have near-term plans to do so. For these organisations, there are several considerations and implications, and in this white paper, we’ll outline what those are.

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