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Informing the UK's business technology leaders

CRM Suite Customer Service Solutions

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Data Management

CRM Suite Customer Service Solutions

Customer service is the cornerstone for delivering a great customer experience

During the past 5 years, the customer service capabilities of customer relationship management (CRM)suite solutions have greatly matured as vendors have focused on solidifying the foundational building blocks of customer support capabilities.

Download this report to discover findings on how CRM suite customer service solutions measure up and plots where they stand in relation to each other in order to help application development and delivery (AD&D) professionals select the right solution for their needs.

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