Outsourcing white papers
Outsourcing
Enterprise mashup services
Capgemini | Published: 16:28 GMT, 20 November 09 | www.cio.co.uk
Enhance productivity, innovate more readily and collaborate more effectively
Mashups are part of the Web 2.0 evolution of IT that can empower a business to enhance productivity, innovate more readily and collaborate more effectively – both internally, and with suppliers, partners and customers
Legacy Tools: Not built for today’s helpdesk
LogMeIn | Published: 16:16 GMT, 18 August 09 | www.cio.co.uk
Why applications like RDP™, pcAnywhere™, VPNs and VNC™ can create unwelcome costs in time, money and end-user satisfaction
"When businesses start adding up the true cost of legacy tools, they may find that their reluctance to optimize their service desks is potentially costing them thousands of dollars in lost productivity and missed sales." When businesses start adding up the hidden costs of their legacy tools combined with plummeting employee morale, they’re ready for a helpdesk upgrade.
BPM, SOA and Web 2.0: Business transformation or train wreck?
Oracle | Published: 11:00 GMT, 30 October 08 | www.cio.co.uk
Assessing the benefits and risks to the enterprise
Organisations must not only promote change from within, but they must also be agile enough to quickly adapt to evolving markets, policies, regulations, and business models. Fortunately, the convergence of a trio of technologies and business practices—business process management (BPM), service-oriented architecture (SOA), and Web 2.0—is providing a solution.
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Question of the day!
Would you feel comfortable in relying on cloud services to deliver your SLA's to your customers today?