Supplier management white papers
Managing negotiations, contracts and relationships with outsourced service and technology providers is an essential part of the CIO's skill set. As organisations increasingly look to place the delivery and responsibility for services such as desktop support and application development with outsourced providers, drawing up effective contracts and negotiating terms and conditions is an essential part of the CIO role.
Supplier management
Moving forward with innovative ideas
SER | Published: 10:30 GMT, 18 January 12 | www.cio.co.uk
Strategic archiving
In the late 1990s – when no one really thought about Enterprise Content Management (ECM) - Commerzbank had already developed a first draft concept for a company-wide and interconnected archiving system.
Challenges confronting shared services
SAP | Published: 16:54 GMT, 14 April 10 | www.cio.co.uk
Understanding the costs and aligning shared-services resources with business demands
With costs in operating units pared back to the bone, the attention has turned to shared services – in particular, the IT function – which can be as much as 20% of total expenses in certain sectors.
Data Centre
Tata Communications | Published: 10:54 GMT, 22 September 08 | www.cio.co.uk
London 2, England
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