Jos Creese is laying the foundations for a collaborative future
Local government in the UK has been hit on all fronts of late. Since the coalition government came to power local authorities and their CIOs have been dealing with a deluge of cuts. Read the full
CIO Profile of Jos Creese here.
July 4, 2014
1. Floods and austerity challenge local government
“The floods were pretty bad in parts of Hampshire and our resources have been diverted toward it. We had a lot of people not able to get into work, but we’ve had mobile and flexibility in place for a long time, which ensured services remained operational.”
2. Jos Creese is laying the foundations for a collaborative future
“It’s going to become a much tougher environment.
“Our transformation programmes maximise the productivity of staff to be more flexible and to get the maximum return from our buildings and estate.”
3. Hampshire County Council CIO springs forward
“Public service is predicated on local circumstances. It is about joining up geography and demography.
“The floods demonstrated the importance of the public sector working together, and it was a major activity for the county council.”
4. Efficient and flexible
“The ambition is not just efficiency, but to help our people do things the way they want.”
“Employees use their own technology, so we need to ensure feasibility. Data security matters a great deal and data cannot be vulnerable in any one place in the public sector. But we must not restrict mobile working.”
5. Information flow
“Social workers will share information for the good of the child in care. So our role in IT must not get in the way of that. There is always a risk of IT being about the technology, not the information.
“It is essential that we join up our infrastructures so the ability to share information is securely opened up. Public services will need to collaborate more in the future as we drive down and out into communities. The challenge is not to end up with an overblown central process; it must be as easy and intuitive as possible, and the measure of success is take-up.
6. Private sector lessons
“I think there is a lesson here for the private sector. It is nervous of sharing. Yet, why do I need separate cards, credit cards and a Nectar card? Why hasn’t IT solved that problem? Organisational boundaries must not get in the way of better service.
“The idea of technology being dehumanising is the case if you do it badly. You have to find a way of using technology to get close to people.”
7. Vendor management
“We expect all our contracts with the private sector to be able to be shared. But the vendors don’t want us to be a licence reseller. So our partnerships have to be public sector and in our local area.”
“The way the G-cloud is being used and the prioritisation to support small- and medium-size vendors and open-source providers is very different from where we came from in public-sector IT.
Credit must go to government CTO Liam Maxwell for this.”