Autonomous vehicles, ridesharing apps and alternative energies have transformed transportation in recent years, and even greater changes are expected in the near future. Here's the UK's top IT business leaders that are driving the tech agenda for the sector.
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August 20, 2019
1. Dubai Airports EVP Technology and Infrastructure Michael Ibbiston
Michael Ibbiston has added a range of new responsibilities to his role since he was appointed EVP of Technology and Infrastructure at Dubai Airports in 2016. His job has extended from just the technology function to cover the entire infrastructure of the airport, the company's engineering services and its energy management team, which is using data analytics to help reach a target of cutting energy consumption by 20%.
In June, the
CIO 100 high-flyer told the CIO UK podcast that he aimed to use technology to give his team the space to focus on the passenger experience.
"We went through a big technology team transformation over the last couple of years," he said. "And about 30% of our staff who really weren't focused on anything related to passengers or aeroplanes have been moved into roles now, where they work on software development for partner and customer facing systems and things like data analytics, and dashboarding, and real-time data platforms and real-time alerting to improve the operation."
Dubai is the third airport worldwide and the second in the United Arab Emirates where Ibbitson has worked, following four year spells as CIO of Gatwick Airport and VP of IT at the Abu Dhabi Airports Company. His CV also includes stints as an IT Manager at construction giant Bechtel and Indian conglomerate GVK. Read next: CIO UK podcast episode 19 - Digital transformation with Cancer Research UK CIO Tiffany Hall and Dubai Airports EVP Technology & Infrastructure Michael Ibbitson
2. Virgin Atlantic Airways CIO Ash Jokhoo
Ash Jokhoo was appointed Virgin Atlantic CIO at the start of 2019, and promptly set about supporting the company's growth strategy by aligning his tech team with the rest of the business to tie up IT and commercial ambitions.
Jokhoo also aims to offer customers a more personalised service through the Virgin mobile app and at the airports, as the company delivers a new strategy under new CEO Shai Weiss.
His move to Virgin brought an end to a seven-year spell at British Gas, which culminated with a stint as CIO, during which he delivered agent webchat, AI bot-led FAQs and new skills on Alexa, while upgrading the CRM and billing systems in Ireland.
Jokhoo's previous roles include spells as Transformation Director at TalkTalk, Director of Service Delivery at Tiscali UK, and Director of Service Management at BT Global Services.
Read next: Mayank Prakash joins Centrica as Ash Jokhoo moves to Virgin Atlantic
3. CWT Chief Product and Technology Officer Andrew Jordan
Andrew Jordan joined CWT (Carlson Wagonlit Travel) in March 2016 as Chief Product and Technology Officer, taking responsibility for the tech behind the travel management company's connected, mobile and personalised services, and its end-to-end product development lifecycle and innovation.
Jordan worked at a range of industries prior to joining CWT, including NBCUniversal, Thomson Reuters and Citigroup, where he first encountered CWT.
"We were a CWT client, and the only interaction I ever had with CWT as a traveller was when I got a little envelope with my airline tickets in it, and then I was on my way. That was it," Jordan told
"A lot of what we've done in the past three years is to rethink that and say, forget the transactions for a second, what does the experience mean? How do you make the traveller experience the best it can be?"
Read next: CWT Chief Product and Technology Officer Andrew Jordan wants to personalise the business travel experience