A CIO’s role has become diverse in moving from the back-office to the core of the organisation.
CIOs need to find a balance of priorities in one of the most dynamic roles in business technology. CIO UK looks at what keeps a CIO awake at night and how they can be on top of their game for adding success to the business. See also: (Three key challenges for CIOs in 2016)
What keeps a CIO awake at night: Increasing responsibilities
A CIO’s role has gained the credibility it deserves gaining them a seat on the executive board. Organisations have adapted to the change with technology becoming the driving force with the CIO aligning the digital and business strategy.
Jason Maclellan is the CIO at Yeovil Hospital who has recently implemented an app for the primary care of its patients. The digital service allows staff members to see a detailed view of their patient’s healthcare with which admissions and discharges have been made.
Speaking to CIO UK he discussed the pressures of his CIO role at Yeovil Hospital.
Maclellan’s CIO role sees an added pressure with an “awareness and significance” because of the healthcare sector.
He said: “The fact that any mistake can have repercussions affecting people and their lives… while having to contanstly maintain technology to work at its best.”
CIOs need to collaborate with fellow digital members of how they can support the digital leader in working towards the same shared goal. A CIO and his digital team should try to work together to share responsibilty and make a CIO's workload less stressful. Read more (Yeovil Hospital NHS Trust aims to go paperless to improve patient careand save up to £27.5 million)
What keeps a CIO awake at night: Security
In most organisations, security has remained a top priority for CIOs today.
Almost half of CIOs see security as an ongoing issue for businesses with the frequency of cyber-attacks and breaches threatening the infrastructure.
A challenge for CIOs is educating their fellow colleagues on safeguarding their own information; while also protecting the company.
CIO UK’s 2016 member Mike Gibbons at Aggregate Industries has taken his role in looking at security from the user’s perspective by making sure employees can avoid and reduce the risks of cyber-attacks.
Gibbons frequently meets with the senior leadership team often bringing in cyber experts as well as “deploying, training and testing” the understanding of technical disputes around security.
“I and our head of information security network engage with the leadership team, often challenging them on physical as well as cyber issues and risks”, he said.
Organisations should keep up with the latest programmes and techniques in order to stop outside threats from breaching the company’s security, reducing the strain on a CIO’s role.
What keeps a CIO awake at night: Digital skills shortage
A lack of staff training in digital has remained a challenge for a CIO. The pace of technology, digital expertise and meeting the customer’s expectations has added pressure to a CIO’s role.
Almost two-thirds of CIOs see talent retention as an issue that is preventing the organisation achieving success in failing to keep up with its competitors.
The demand for IT talent has seen executives failing to recognise the attention it deserves. Businesses should invest in training programmes, schemes and workshops which can expand their employees' skills and practise in technology.
The need for digital training can lead to an increase in creativity and a better understanding of the business in a team all working towards the same shared goal.
Executives should collaborate with their CIOs in adding less pressure and a better engagement to their role in making their workload lighter.