The City of London Corporation, despite the name, is a local authority. Also known as the Corporation of London it is the local government body for the Square Mile in London that houses many of the nation’s leading financial institutes. The City of London Corporation has three stated aims; promotion of London as a world leading centre for finance and business, local government services and providing services for the benefit of the UK, London and Londoners.
IT Leader: Bill Limond, CIO, also use Director of IS as one of the Directors.
In role since: 19 months
Reporting line: Chamberlain of the City, equivalent to the CFO
Board level seat: One of the Boards. There are many in the City
IT budget: Five per cent of turnover
IT estate and or number of log on accounts under the control of the IT leader: 4,500 users
Level of the workforce that relies on technology to carry out their tasks: Vast majority, over 90 per cent
IT staff currently employed: 200
Split between in-house/outsourced staff: Majority currently in-house
IT management team and reporting structure: We are re-organising from January 2012. There will be two divisions focussing on Business Solutions, including dedicated Business Relationship Management, Business Change Management, IM, Business Solution Programme and Project Delivery and Customer relations.
Primary technology platforms at the organisation: As well as the standard Microsoft Office, SharePoint and CRM, Oracle, Mitel and a range of other specialist applications and platforms to cover the manifold activities of the City.
Primary technology suppliers: Microsoft, Oracle, HP, Mitel
Significant strategic technology deals been struck in the last 12 months: Working with Microsoft SharePoint and CRM experts to deliver website, intranet, collaboration, Business Intelligence, EDRMS and ECM
Strategic aim of the CIO and IT operations for the next financial year: We have just restructured the IS Department to re-focus on Business Solutions, moving up the IM (Information Management) value chain to work on information governance, architecture, and management, knowledge management, and delivery of a supporting SharePoint programme.
Technologies considered by the leader to offer their organisation potential: Microsoft SharePoint, CRM, cloud, unified communications and Oracle
Future transformation and technology vision for the organisation: Use of Microsoft SharePoint & CRM to transform citizen and customer services, through improved collaboration and information and knowledge at the point of customer service delivery as well as transforming the way we work.