A&N Media is part of the Daily Mail and General Trust media company which publishes the tabloid Daily Mail national newspaper as well as regional titles and has a significant interest in the UK’s commercial television sector. Viscount Rothermere is chairman of the London Stock Exchange listed company and also the controlling shareholder.

IT Leader: David Henderson, CIO

In role since: 2005

Reporting line: Reports to the COO

Board level seat: No

IT budget:  £50m

IT estate and or number of log on accounts under the control of the IT leader: 7,500

Level of the workforce that relies on technology to carry out their tasks: 95 per cent

IT staff currently employed: 300

Split between in-house/outsourced staff:  80/20

IT management team and reporting structure: 5 direct reports:

Business Relationship Management,
Business Change,
Service Delivery
Cloud Computing and Strategy
Office of the CIO

There is a dedicated team of business relationship managers that sit within IT but who have been recruited from around the business and externally in order to provide account management and shape how the businesses should adopt technology.

Primary technology platforms at the organisation: Web portal

Primary technology suppliers:  EMC, Microsoft, Verizon, HP, Salesforce, Atex, Cisco

Significant strategic technology deals been struck in the last 12 months: Microsoft Office 365, Verizon wide area network, EMC storage strategy, Salesforce CRM, Cisco IP telephony and Apple iPad roll out

Technologies considered by the leader to offer their organisation potential: Cloud, Bring Your Own Computing, making IT easy … which is all about making the technology experience better … great user interfaces, single sign on, all apps available from a portal so therefore self-service

Future transformation and technology vision for the organisation:  Technology will make the process of content authoring, distribution and publication both easier and faster. Content creators are no longer constrained by technology to do their work in the office as mobile working becomes prevalent with benefits in speed of story capture and reduction in office costs. Data mining and effective customer data management together with easy to use mobile apps will put knowledge in the minds of the few into the hands of the many. Finally, technology itself provides the biggest long term threat and opportunity for media organisations as we have to work on new channels with different business models and challenging economics which means constant adaptation and a need to innovate around new ways of working.