Olympic hosts Newham Borough Council will be centre of world attention in 2012. The authority was created by the 1963 Local Government Act and replaced three East London boroughs; East Ham Borough Council, West Ham Borough Council, and the Woolwich Metropolitan Borough Council. Newham is unique in that its executive body is controlled by a directly elected mayor, a model the coalition government is keen to expand.
IT Leader: Geoff Connell, Joint Head of ICT
In role since: April 2007 became acting CIO of Newham
Reporting line: Group Director (Finance & Commerce) in Havering & Executive Director (Resources) in Newham
Board level seat: No
IT budget: Combined £14M Revenue, £4M capital
IT estate and or number of log on accounts under the control of the IT leader: 7000 desktops, 9000 users
Level of the workforce that relies on technology to carry out their tasks: All office based staff and an increasing number of mobile staff, approximately 75 per cent
IT staff currently employed: 160
Split between in-house/outsourced staff: 90 per cent in-house and 10 per cent outsourced
Primary technology platforms at the organisation: Oracle ERP, Microsoft Dynamics CRM
Primary technology suppliers: Cisco, HP and Microsoft
Technologies considered by the leader to offer their organisation potential: Two big IT strategies in the run up to the 2012 games are remote working and online self-service.
How do you see technology transforming your organisation in the near future? It's the council's goal to reduce its overall budget by £116m over the next four years. Connell has a remit to achieve around £11m in savings by 2015.
He thinks that within five years most of his services will be cloud sourced, as well as remote working, web-driven self-service, shared services and collective procurement