See also:
Ian Cox puts IT on the road
Ian Cox on contract management

May Gurney provide services to a wide range of authorities and clients, including pothole repair, waste collection and water mains maintenance. It has 6,300 staff providing services.

IT Leader: Ian Cox, director of information systems

In role since: March 2008

Reports to: Managing director, Group Services

Board-level seat: No

IT budget: £10m

IT estate: around 3,000 PC users plus 750 PDA/handheld users

Level of workforce that relies on technology: About 60 per cent, but this number is steadily growing as more mobile solutions are deployed to operatives.

IT management team and reporting structure: senior management team reporting to Director of IS comprises Head of IS Solutions, Head of IS Delivery and Head of IS Operations.

Primary technology platforms: SOA platform based on webMethods from Software AG, Mobile RAD platform from VeriFone, resource scheduling from IFS 360 Scheduling, IBM Maximo contract management system. Virtualised server architecture, hosted and managed by SCC.

Primary technology suppliers: IBM, Microsoft, Software AG, HP, VeriFone, SCC.

Significant technology deals struck in the last 12 months: Outsourced datacentres and server management to SCC. First deployment of GoodData, a cloud-based dynamic reporting service.

Strategic aim for next financial year: Continued development of MGConnect, May Gurney’s market leading platform, with particular focus on mobile solutions that improve efficiency and real-time visibility of performance, building the foundations for desktop virtualisation and consumerisation, implementing GIS and upgrade/replacement of back office systems

Technology with good potential: Desktop virtualisation, Mobile and Cloud.

Future transformation vision: Continue to use the MGConnect platform to drive efficiencies throughout the business and as a tool for differentiating the company by providing value-added technology-enabled services to customers.