The knowledge economy that has come to dominate the British commercial landscape requires deep levels of information. Thomson Reuters the global information providers has following its merger become the largest information provider and dominates online information services in the scientific, legal, financial and business sectors.
Jane Moran, global CIO for Thomson Reuters, led the integration of the Thomson Corporation and Reuters in 2008 following the Canadian Thomson acquisition of London based Reuters. Today the merged Thomson Reuters has 55,000 employees in 103 countries and provides news, financial, legal and scientific information to many major markets and companies. For Moran the Thomson Reuters merger was an opportunity to restructure IT across the newly enlarged company. Prior to the merger Thomson had a series of big divisions in financial, legal and scientific information markets.
“The IT structure was reporting into each division, so there were three CIOs,” she explains. In 2010 I took the decision to leverage the scale of the merger and look at centralising functions.”
Thomson Reuters has Moran as global CIO responsible for the operational technology and a CTO for its customer facing technology. Moran has centralised IT across all the Thomson Reuters operations in the scientific, legal, regulatory, financial and business sectors, reducing silos and duplication and without a jobs blood bath.
CIO Editor in Chief Mark Chillingworth scores Moran highly for her strong influence with vendors. The CIO regularly meets with senior vendor figures and has their ear. Her rationalisation and centralisation of the IT structure across Thomson Reuters has galvanised the IT operation and given opportunities to the IT workers.
“That strong relationship with suppliers and the board, including her relationship with the CEO are very impressive. She’s about putting together and interpreting the system needs of Thomson Reuters,” says Richard Sykes.
Tony Westbrook argued that because her role removes her from customer facing technology she is difficult to judge, but
Jerry Fishenden backed her.
“She’s done what a lot of CIOs are talking about, she has effectively carried out a merger and moved them to cloud computing,” he says of the strategy to adopt cloud based HR applications.
Sykes adds, “We are at a part of time where the CIO role is shifting so fast. Moran may be at the point where the CIO is akin to a COO.”
“The scale and size of what she’s doing is immense, so her abilities at politics and CIO brand management and making sure that her area of the organisation doesn’t disappear is a big job,” Mike Altendorf says of her ranking.
All agreed, the global scale of Thomson Reuters, its change agenda and clear strategic vision on cloud computing put Moran in the top quarter of the CIO 10o despite the lack of the customer technology view.
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