Oil firm Baker Hughes specialises in oilfield services to the major petrochemical companies. Baker Hughes provides drilling, evaluation, production and reservoir consulting services for oil and gas extraction. It operates in over 90 countries and has offices in the UK, its home in the US, as well as Germany, Italy and Malaysia.

IT Leader: Jane Scott, Vice President , Information Technology

In role since: Since February 2010

Reporting line: Global CIO

Board level seat:  No

IT estate and or number of log on accounts under the control of the IT leader:  45,000 seats of 51,000 total

Level of the workforce that relies on technology to carry out their tasks: 100 per cent

IT staff currently employed: 850 permanent

IT management team and reporting structure:   Vice President , Information Technology manages a team of 6 CIOs , covering 9 Regions across the Globe and 3 business units. Additional direct reports include Field Operations Process Director, Service Delivery Director. Regional Support Centre Directory and Global PMO and Portfolio Director.

Primary technology suppliers:  AT&T, CA, IBM, SAP, INOFSYS, MICROSOFT, salesforce.com, SIEMENS AG

Significant strategic technology deals been struck in the last 12 months: IBM Global hosting

Technologies considered by the leader to offer their organisation potential:

Baker Hughes provides reservoir consulting, drilling, pressure pumping, formation evaluation, and completion and production products and services to the worldwide oil and gas industry. A key component of this is BEACON Enterprise Services (BES) . BES includes the development, deployment  and operate of  an enterprise platform for collaboration and remote operations.  BES supports both directly, and with business development resources, the way Baker Hughes operations delivers technical services to Baker Hughes’ customers in all geomarkets around the world.   It  makes a strategic business contribution by transforming the way Baker Hughes services are delivered to customers.
The strategic value of BEACON Enterprise Services to Baker Hughes is significant.  BEACON has created and is evolving an enterprise collaboration and remote operations platform with its impact expanding across product lines.  
In the short term, business impact is measured in terms of cost reduction, quality of service and revenue growth.
BES strengthens the company brand by contributing to make Baker Hughes a most trusted business partner for our clients through our focus on information security and first-time data quality.
In the medium term, the platform offers Baker Hughes the opportunity to deploy new information-intensive services and to experiment with new business models.