Coventry City Council serves England’s ninth largest city and the 11th largest in Great Britain. The city has a population of over 300,000 and remains an important commercial city for the British economy hosting manufacturers such as Jaguar cars, as well as utilities leaders Severn Trent Water and financial services operators.
IT Leader: Kevin Malone, Assistant Director of ICT
In role since: Eight months
Reporting line: Reports to Director of Customer Welfare
Board level seat: No, but sits on transformation board
IT budget: £12 million
IT estate and or number of log on accounts under the control of the IT leader: 15,000 log on accounts for users.
Level of the workforce that relies on technology to carry out their tasks: 100 per cent
IT staff currently employed: 108
Split between in-house/outsourced staff: All in house
IT management team and reporting structure:
ICT strategy and architecture
Head of ICT support services
Primary technology platforms at the organisation: Microsoft
Primary technology suppliers: Microsoft
Significant strategic technology deals been struck in the last 12 months: Moved all their IT in house since April
Strategic aim of the CIO and IT operations for the next financial year: To consolidate and build to meet the needs of councils transformation program
Technologies considered by the leader to offer their organisation potential: Use a lot of virtualisation and looking into using cloud
Future transformation and technology vision for the organisation: IT has already transformed the organisation. All elements of the council’s transformation program have relied on IT. To have a more mobile workforce with the tools that they need to do their jobs. Looking at rationalising various backup systems.