Coventry City Council serves England’s ninth largest city and the 11th largest in Great Britain. The city has a population of over 300,000 and remains an important commercial city for the British economy hosting manufacturers such as Jaguar cars, as well as utilities leaders Severn Trent Water and financial services operators.

IT Leader: Kevin Malone, Assistant Director of ICT

In role since:  Eight months

Reporting line: Reports to Director of Customer Welfare

Board level seat: No, but sits on transformation board

IT budget:  £12 million

IT estate and or number of log on accounts under the control of the IT leader: 15,000 log on accounts for users.

Level of the workforce that relies on technology to carry out their tasks:  100 per cent

IT staff currently employed: 108

Split between in-house/outsourced staff: All in house

IT management team and reporting structure:  

ICT strategy and architecture
ICT change
ICT operations
Head of ICT support services

Primary technology platforms at the organisation: Microsoft

Primary technology suppliers: Microsoft

Significant strategic technology deals been struck in the last 12 months: Moved all their IT in house since April

Strategic aim of the CIO and IT operations for the next financial year: To consolidate and build to meet the needs of councils transformation program

Technologies considered by the leader to offer their organisation potential: Use a lot of virtualisation and looking into using cloud

Future transformation and technology vision for the organisation: IT has already transformed the organisation. All elements of the council’s transformation program have relied on IT. To have a more mobile workforce with the tools that they need to do their jobs. Looking at rationalising various backup systems.