French insurance giant AXA is ranked as the ninth largest company in the world on revenues. Based in Paris, its divisions and markets are Life & Savings, Property & Casualty, International Insurance, Asset management and Financial Services.
IT Leader: Kevin Murray, CIO and COO
In role since: Been with AXA for six years but only in London since November
Reporting line: Reports to the CEO Paul Evans and the Group COO Veronique Weil
Board level seat: Sits on the board of directors for AXA technology and AXA business
IT budget: £260 million, five per cent of turnover
IT estate and or number of log on accounts under the control of the IT leader: 12,000 users
Level of the workforce that relies on technology to carry out their tasks: 100 per cent
IT staff currently employed: 700
Split between in-house/outsourced staff: 500 of the team are in house and 200 outsourced
IT management team and reporting structure: AXA has four parts of the business and each has a COO and IT director that reports to Kevin Murray, healthcare, investment management, commercial property and casualty and personal alliance.
Also has a CTO, Chief business architect, finance director, operation and risk director, procurement director and a property director who all report to him.
Primary technology platforms at the organisation: CCM, trading systems,
Primary technology suppliers: IBM, Oracle, Dell, Cisco, Cable and Wireless, Fujitsu
Significant strategic technology deals been struck in the last 12 months: Big deal with Cable and Wireless- that changed telephone system from analog to Voice over IP
Strategic aim of the CIO and IT operations for the next financial year: Maintaining operational excellence and efficient business operations enabled with new technology. Reduce costs and maintain efficiency, three of the AXA business are being expanded, so need to replace legacy technology.
Technologies considered by the leader to offer their organisation potential: Have invested heavily in a private internal cloud and the business is 80 per cent virtualised, but wants to get to 85-90 per cent.
Future transformation and technology vision for the organisation: The aim of become increasingly mobile within the business. The number of transactions that occur will increase over the next five to 10 years partly due to more people having mobile devices they can access services from, so need to be ready for the increase.
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