Convenience store operator Spar is part of a global chain founded in Holland in 1932. Spar has 12,500 stores in 34 countries and an operating headquarters in Amsterdam. In Britain it works with the Ministry of Defence as an operator of the Naafi (Navy, Army and Air Force Institutes) on base stores
IT Leader: Roy Ford, Retail IT Controller
In role since: 1989
Reporting line: Reports to MD Debbie Robinson
Board level seat: No
IT estate and or number of log on accounts under the control of the IT leader: 5000 log on accounts
Level of the workforce that relies on technology to carry out their tasks: 90 per cent
Primary technology platform: Windows
IT staff currently employed: 55
IT management team and reporting structure: Within each area of the business there is an IT director, so the business does not have a group IT director.
Primary technology platforms at the organisation: Toshiba and Dell
Strategic aim of the CIO and IT operations for the next financial year: Ensure Spa is compliant with PSI DSS and carry out hardware refresh within the stores
Technologies considered by the leader to offer their organisation potential: Cloud and virtualisation are possibilities
Future transformation and technology vision for the organisation: Technology is going to reduce costs. We are looking at centralising the maintenance of store systems. This will probably happen in about a year and will provide greater control over stores by being able to work in real time.