JCB is a British manufacturing success story, the company is famed and its products are seen the world over. There 18 factories around the world selling JCB excavators, engines and tractors to 150 countries. It remains a family owned company. JC Bamford founded the company in 1945, today the company is the third largest construction equipment maker in the world.
IT Leader: Tim Coles, Group Head of IT
In role since: Six years two months
Reporting line: Group CFO
Board level seat: No
IT budget: Circa £25m
IT estate and or number of log on accounts under the control of the IT leader: Circa 5000 accounts globally, Brazil, US, UK, France, Germany, India, Russia and China + a few smaller sales offices
Level of the workforce that relies on technology to carry out their tasks: Over 90 per cent
IT staff currently employed: 120
Split between in-house/outsourced staff: 98 per cent internal
IT management team and reporting structure: Six direct reports to me, plus 16 dotted line IT Managers around the Group.
Primary technology platforms at the organisation: SAP ERP
Primary technology suppliers: SAP, Siemens PLM, BT
Significant strategic technology deals been struck in the last 12 months: three main ones renewed SAP, Siemens and BT
Strategic aim of the CIO and IT operations for the next financial year: Virtualise, Centralise and to reduce costs.
Technologies considered by the leader to offer their organisation potential: Virtualisation of the back end, Unified Communications across the organisation, Gobal SAP single instance rollout, PLM integration, Master Data Management strategy, Social media and how it can benefit the company
Future transformation and technology vision for the organisation: Being a global manufacturing company, technology is already changing the way we do business with our dealers and end customer. We have developed apps that initially allow end users to find our dealerships were ever they are in the world, but eventually will allow them do a lot more in the future