With digital only recently proclaimed as the Dometic Group business model, Bjorn Ovar Johansson, its EMEA CIO and Global Programme Director, is not only digitising the company but keeping senior management aligned on the journey.
Regarded as the function that made the single largest contribution and transformation of all business functions in 2018, IT is now on the senior management agenda. Its strategy is clear and part of the business strategy, and IT staff are no longer siloed.
So far, Johansson has turned EMEA IT into a part of Group IT, delivered a global IT service desk, migrated to a global and modern digital collaboration platform, and set up a global ERP competence centre – all driving cost efficiency. Johansson and his team also delivered a complete e-commerce and ERP backbone for the spare parts business in EMEA, driving business growth and profitability.