2017 CIO organisations including Reckitt Benckiser, London City Airport and Salford Royal NHS Foundation Trust are expecting to be investing in IoT over the next year. 

The increase in IoT has remained a focus for CIOs and organisations within their business strategies. CIO UK looks at how CIOs are utilising the digital technology to reduce costs, get ahead of their competitors and increase staff productivity. [See also: Artificial Intelligence in the enterprise - How 13 CIOs are using IoT]

"Arguably the most exciting technology trend in real estate right now is the internet of things. Our workspaces are becoming smarter, and by 2030 we predict the tactical and operational management of workplaces will largely be undertaken by algorithms analysing millions of datasets.

"IoT will see data collected and exchanged by billions of everyday objects, dramatically changing how we live and work. In our offices, objects such as office chairs or lights with embedded smart sensors will detect conditions such as CO2 levels in a room, and emit alerts or responses."
Chris Zissis, JLL’s CIO

"At its simplest level, we are going to use IoT sensors embedded in concrete to determine thermodynamic characteristics. This info is then stored in the cloud and used to refine the algorithms to improve accuracy. The benefit of this is a higher quality build for our customers and an improvement in efficiency of our operation."
Richard Gifford, Carillion’s former CIO and transformation director


"Many of the deliverables in the last 12 months have been internally focused around either cost efficiency or enhanced productivity. We have several highly innovative propositions that have undergone significant development and investment in the last six to 12 months, a few of which should be ready for mainstream launch later this year, leveraging IoT, geolocation and other aspects of digital enablement in combinations that have not yet been seen in this industry."
Adam Gerrard, Yodel CIO


"I have led a number of projects looking at the application of IoT in the food system, and the use of imagery of food to better understand consumers’ relation to food and how they receive messages – eg safety."
Julie Pierce, Food Standards Agency’s Director of Openess, Data & Digital 


"Technology innovation has linked IoT in our FM business to deliver a smart building in a box, where we can quickly collect data for a set time period and use it to suggest areas where we can make a customer’s buildings more efficient. We have also explored nanotechnology to deploy protective coatings on certain surfaces to reduce maintenance and cleaning requirements."
Darryn Warner, Interserve’s CIO


"We have a number of wearables under evaluation, ranging from watches and fitness monitors to smart fabrics and ECG security devices. These all benefit from IoT activities that we are working with to record, and act on, based on events such as IFTTT and microservices that we develop. Smart technologies that can help in the office but can also be applied elsewhere include iBeacons and large-scale NFC readers. These technologies, coupled with innovations in blockchain technology, open up opportunities in asset tracking and fraud detection."
David Smoley, AstraZenecaUK CIO


"We are currently developing a week-long training programme at Imperial College for our high-potential technical experts. The course will cover the latest developments in AI, data analytics, system design and system engineering, IoT and wearables, biometrics, chip design, NFC and various other areas.

"New techniques in AI, data analytics and management of large data sets are particular areas of focus, and we're increasingly open-sourcing our own products and leveraging third-party open source in our products."
Sarah Wilkinson, Home Office former CIO


"To meet the challenge insurers are facing with rising fraudulent motor claims and to help improve driver behaviour, we’ve created the next generation of connected in-vehicle dash-cams. This initiative brings together world-class digital technologies and combines them with a bespoke internet of things hub, which we have built ourselves so that we can track a vehicle in real-time."
Dan Fiehn, Markerstudy’s Group IT Director


"Our prospective customers we have developed the ability to search across the group for the right home in the right area while checking affordability online. We are also working on several angles to benefit from IoT. These include management and control of components in a home and common areas, as well as methods for helping vulnerable customers with dementia or disabilities, for example."
Neil Beckingham, Your Housing Group CIO


"We already utilise wearables and the IOT in a number of areas, the most recent being the use of a device implanted in the body that monitors the heart and transmits data back to our consultants via a special pillow when the patient is at home sleeping (a first in the UK last year)."
Joanna Smith, Royal Brompton and Harefield NHS Foundation Trust CIO


"We are definitely looking into AR/VR and e-gaming. IoT definitely as a medium-sized organisation, but frankly we have been doing IoT for 20 years in F1, so our role is more how to bring it to life in other industry verticals."
Craig Charlton, McLaren Technology Group’s CIO


"We have a brilliant head of innovation, Iain Roche, and we've been jointly looking at a number of emerging technologies, particularly around data and IoT. So, for example, Germany has been working on Industrie 4.0 for a while now, predominantly focused around IoT for the manufacturing industry, but we are looking at how this can be applied not just to the construction of the railway, but also how sensors will play a big part in the operation of the railway in 10+ years' time.

"On the data front we have been experimenting with an SME on IoT and how we can use data not just generated by HS2, but from across the internet to gain insight and better decision-making for a weather event, for example, that could impact the operation of the railway."
James Findlay, HS2’s former CIO


"I have been driving the experimentation with IoT and virtual reality as a way to improve the quality of coaching we provide to our players. I have identified a number of new vendors who we are now using, and we are now seeing evidence that the quality and quantity of data available to analysts and players are significantly improving our coaching and post-game analysis."
Hywel Sloman, Arsenal FC’s IT Director